Delivery Solutions Architect - Startups, Emerging Enterprise

Responsibilities Engage with Solutions Architects to understand the full use case demand plan for prioritized customers Lead the post-technical-win account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader for specific use cases and customers across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, go-live, and healthy consumption of the workloads the customer has chosen to run on Databricks Be the first contact for any technical issues or questions related to production/go-live status of agreed upon use cases within an account, often spanning multiple use cases within the largest and most complex organizations Leverage Shared Services, User Education, Onboarding/Technical Services, and Support resources, and elevate to subject matter experts when work falls beyond your scope or expertise Create, own, and execute a point of view on how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals Partner with Databricks Product and Engineering teams on new product innovations, private previews, and upgrades Develop an execution plan spanning all customer-facing technical roles and teams across the following work streams: Main use cases moving from ‘win’ to production Enablement / user growth plan Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision) Organic needs for current investment (e.g. cloud cost control, tuning & optimization) Executive and operational governance Provide internal and external updates to your Technical GM — KPI reporting on usage and customer health, covering investment status, key risks, product adoption, and use case progression Requirements 5+ years of experience accountable for technical project / program delivery in Data and AI Programming experience in Python, SQL or Scala Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role Understanding of solution architecture for distributed data systems Understanding of how to attribute business value and outcomes to specific project deliverable Technical program or project management, including accountability for accounts, stakeholders, and resources Experience resolving complex, high-stakes escalations with senior customer executives Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis, and managing delivery of complex programs/projects Track record of overachievement against quota, goals, or similar objective targets Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent practical experience Can travel up to 30% when needed. Core Competencies Demonstrates expertise in technical project delivery within Data and AI, with a strong focus on customer engagement, solution architecture, and program management. Proven ability to drive product adoption and manage complex stakeholder relationships effectively. Certifications & Qualifications Bachelor's Degree in Computer Science Bachelor's Degree in Information Systems Bachelor's Degree in Engineering Industry Keywords Data Systems AI Solutions Technical Architecture Pre-Sales Engagement Product Adoption Tools & Technologies Databricks Distributed Data Systems Cloud Cost Control User Education Onboarding Services Soft Skills Customer Engagement Problem Resolution Strategic Roadmapping Communication Skills Collaboration #J-18808-Ljbffr Jobtailor