Toledo Complex - Catering Manager

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

THE ROLE

The Toledo Complex includes the Huntington Center and the Glass City Center, and this role provides support across both locations. Under the direction of the Director of Catering this individual is responsible for working in conjunction with other members of the events staff to market, sell, contract, and detail eventers the Toledo Complex.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Use Sales and Marketing principles to promote the facility.

• Assist Catering Director in developing Sales Plan to include goals and sales / marketing initiatives. Prospect new and repeat business to achieve set goals within specified market.

• Assist catering sales and service personnel with sales / upselling strategies, service recovery, and problem solving, as needed.

• Carry out specific sales plan relating to events using support of advertising, as requested by the Director.

• Audit client accounts / profiles in property management system to ensure accuracy of information. Assist Director in ensuring sales policies are adhered to.

• Quote rates and food and beverage minimums or pricing estimates and assist with formal license agreements. Prepare and execute contracts.

• Drive strong partnership with operational departments and onsite DMO sales team.

• Uphold an active list of resources for client and internal operational use.

• Uphold and demonstrate a complete understanding of company policies and procedures.

• Thorough understanding of the menus and event offerings cost structure to meet profitability guidelines.

• Detail the Food and Beverage components for self-contracted programs and assigned accounts contracted. Produce required Banquet Event Orders and receive client approval.

• Send client pre-event information and follow-up information that affects booking.

• Work in tandem with Catering Managers to handle pre-event client correspondence and meetings to detail the food and beverage components of assigned / contracted events.

• Liaise with culinary and operations to ensure proper dissemination of information for event logistics.

• Coordinate menu tastings, as requested and applicable.

• Greet on-site client representative for all assigned events and provide proper introductions and turnovers to operations.

• Work in tandem with sales and events to organize client post-event meetings, as necessary, to gain required feedback.

• Produce necessary sales reports and tracking metrics, as required.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Minimum four (4) years sales related experience required

• Facility/industry experience preferred

Skills and Abilities

• Excellent communication, organizational and interpersonal skills required

• Ability to prioritize multiple projects

• High aptitude for figures and advanced writing skills

• Professional presentation, appearance, and work ethic

• Experience working with Excel, Word, and Outlook Microsoft 365, preferred.

• Experience with Catering software used in F&B

COMPENSATION

Competitive salary range of $50,000 - $65,000 commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site Toledo Complex Toledo, OH

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.