Field Service Technician

Fire Alarms Systems - Sr Field Service TechnicianAs a Fire Alarms Systems - Sr Field Service Technician here at Honeywell, you will have the opportunity to provide high-level technical support and service to our customers, ensuring the optimal performance of Honeywell products and systems. You will troubleshoot and resolve complex technical issues, perform maintenance and repairs, and provide training and guidance to customers and junior technicians. Your expertise and dedication will drive customer satisfaction and contribute to the success of our service operations.You will report directly to our Sr Field Service Manager, and you'll work out of our Acton, MA location on an Onsite work schedule.In this role, you will impact the efficiency and reliability of our service operations, enhance customer satisfaction, and support the growth of our business by ensuring the highest standards of service delivery.ResponsibilitiesKEY RESPONSIBILITIESSystem Testing & Inspections: Perform periodic tests and yearly NFPA fire alarm inspections to ensure operational readiness and compliance with safety regulations.Diagnosis & Repair: Use tools like multimeters and hand tools to troubleshoot and resolve faults in fire alarm components, including smoke detectors, pull stations, and notification devices.System Programming: Program various fire alarm control panels (FACPs) and integrated systems like EBI (Enterprise Buildings Integrator), ensuring they adhere to specific site plans and contract requirements.Documentation: Maintain detailed records of all inspections, tests, and service actions.Technical Guidance: Train customers on system operation and mentor junior technicians in fire safety standards and troubleshooting techniques.Travel up to 100%QualificationsYOU MUST HAVEMinimum of 2 years of experience in a technical service or field service roleStrong technical knowledge and troubleshooting skillsAbility to work independently and manage multiple tasksWE VALUEExperience with Honeywell products and systemsCustomer-focused mindsetStrong problem-solving and decision-making abilitiesAbility to train and mentor junior techniciansBENEFITS OF WORKING FOR HONEYWELLIn addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.Learn more: application period for the job is estimated to be 40 days from the job posting 9/18/2026; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.The annual base salary range for this position is $69,000 - $87,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.ABOUT HONEYWELL TECHNOLOGIESHoneywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world's most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector's transition from automation to autonomy.Learn more: BUSINESS UNITSmart and connected field and analytical instrumentation, gas measurement and control, and terminal gauging and loading.Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.Learn more: SkillsProduct KnowledgeSafety StandardsTroubleshootingJob InfoJob Identification 158273Job Category Customer ExperiencePosting Date 09/18/2026, 09:29 PMJob Schedule Full timeLocations 75 Discovery Way, Acton, MA, 01720, USHire Eligibility Internal and ExternalRelocation Package None