Level 2 Field Technician

Level 2/3 Field Technician - Telecomm

Need 10 L2 & L3 Field Tech resources in Wisconsin to support a large telephony, infrastructure, & software/hardware refresh project at hospital site.

Site Survey - Onsite working as a team walking the floors of a hospital facility, identifying where all telecom devices are, working with healthcare clinicians who have little time to help us understand the layout (theres a switch or telecom device stuck in a drawer or hidden in a closet).

This requires a Level 2 Pro, this piece can not go wrong this info and what they feed into phase goes downstream to a lot of other people and processes, this needs highly accurate. Sometimes theyll need someone to help lead a team versus just being a member, something to keep in mind.

L2 & L3 Skillsets:

• L2 - Mid Level: Wall field knowledge would be preferred. Comfortable taking direction and following defined processes.
• L3 Senior Level: A field tech who can act in a supervisory role if called upon. They know their way around a switch room and closet to identify potential issues with installing new Avaya equipment. Has the skill to run cross-connects and simple cabling between the equipment and the wall field in the switch room. Knows the inner connectivity of wiring between switch and endpointsomeone who has Avaya knowledge and can rack and stack servers and gateways.

Requirements:

• 5+ years of Field Technician experience - telecomm software/hardware, switch rooms and endpoints, wall fields, etc.
• Comfortable taking direction and following defined processes.
• Can act in a supervisory role if called upon.

Highly Preferred:

• Know their way around a switch room and closet to identify potential issues with installing new Avaya equipment.
• Has the skill to run cross-connects and simple cabling between the equipment and the wall field in the switch room.
• Knows the inner connectivity of wiring between switch and endpointsomeone who has Avaya knowledge and can rack and stack servers and gateways.

Required Skills: Field Service, Field Engineering, Mechanical, Telecommunications, Operations. Additional Skills: Technician, Electrical Engineer. This is a high priority requisition.