Release Train Engineer/Lead Scrum Master

An Exciting Career Awaits You

At MPC, we're committed to being a great place to work one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.

Position Summary

The Scrum Master position within the Digital Product Delivery Services group is a critical delivery role focused on driving digital transformation, with Release Train Engineer (RTE) responsibilities for coordinating delivery across multiple Agile teams in either Refining IT or Corporate Functions IT, aligned with the role's assigned business area. This role serves as a servant leader and coach for Agile teams and teams-of-teams, facilitating events and processes, Program Increment (PI) planning, and enabling teams to deliver value toward shared business objectives. The Scrum Master in Refining Digital will have a persistent focus on relentless improvement in how MPC uses technology that enables our business. The role will work closely with Product Owners, other product teams, and delivery partners to align goals and objectives, manage cross-team dependencies, and remove or escalate impediments. The role will provide daily guidance and coaching to strengthen team accountability for delivering commitments and value.

This position belongs to a family of jobs with increasing responsibility, competency, and skill level. Actual position title and pay grade will be based on the selected candidate's experience and qualifications.

Key Responsibilities

• Establishes Agile practices (Scrum or Kanban) for multiple teams that may be more complex by creating optimal environments for development and collaboration.
• Oversees specific project or team schedules, tasks, and resource requirements; Coaches, facilitates, and may participate in decision-making for resourcing multiple teams or teams-of-teams.
• Program Delivery Facilitation: Performs Release Train Engineer (RTE) responsibilities by facilitating Program Increment (PI) planning and teams-of-teams delivery events, partnering with Product Owners, delivery partners, and stakeholders to align team plans, dependencies, and commitments toward shared business objectives.
• Cross-Team & Scaled Coordination: Facilitates coordinated execution across multiple interconnected Agile teams, partnering with Scrum Masters, other RTEs, Portfolio Managers, and external vendor teams to identify and manage dependencies, resolve cross-team impediments, and escalate delivery risks and tradeoffs to maintain alignment with MPC's broader refining objectives.
• Product Owner Partnership: Collaborates closely with Product Owners to strengthen backlog health, assist in story mapping, and streamline dependency management without direct reporting ownership.
• Delivery Visibility & Metrics: Establishes and maintains visibility into progress against shared delivery objectives, cross-team dependencies, risks, and impediments; uses delivery metrics and trends to facilitate informed decisions, timely escalation, and improvements in delivery flow and predictability.
• Organizes, conducts, and promotes communications on behalf of large groups and teams of teams to leadership and strategic partners; Facilitates large teams-of-teams events.
• Guides proactive planning routines and events for teams and teams-of-teams. Ensures adherence to large-scale planning and goal-setting methods to define roles and develop detailed timelines.
• Identifies opportunities to proactively reduce risk through new processes, procedures, automation, etc., while upholding Agile principles. Shares best practices across the area, department, or company.
• Identifies critical stakeholders across multiple teams or departments; proactively forms trusted partnerships for collaboration on development, risk, value, etc.
• Leads and influences best practices in team documentation, shares approaches across multiple areas, and trains and mentors Product Management, Product Owners, etc.
• Acts as Coach to teams, teams-of-teams, and the organization on how to use Agile/Scrum practices to deliver value to customers by partnering with product teams and removing obstacles, facilitating ceremonies and running backlogs.
• Cross-Team Continuous Improvement: Facilitates teams-of-teams retrospectives and improvement planning to identify systemic delivery constraints, align improvement actions across teams, and follow through on agreed actions; coaches Scrum Masters and delivery partners to strengthen collaboration and sustained value delivery.
• Develops an Agile maturity roadmap and offers ongoing coaching and support toward Agile adoption.

Education and Experience

• Bachelor's degree in Computer Science, Information Technology, Management Information Systems, Engineering, Business, or other computer-related degree required.
• Seven (7) or more years of relevant Scrum Master experience required.

Skills

• Agile Methodology Agile project management is an iterative approach to delivering a project throughout its life cycle, taking incremental steps towards the completion of a project.
• Authentic Communicator Expresses ideas and information, both verbally and in writing, clearly and credibly. Listens to understand and fosters constructive dialogue.
• Change Management - The process of controlled identification, planning and implementation of required initiatives to prepare, support and help individuals, teams and organizations to navigate through change.
• Conflict Resolution Ability to manage conflict and competing priorities among people and situations, while recognizing and addressing sensitivities.
• Continuous Improvement Mindset - Identifies and leads opportunities for continuous improvement and value creation, both incremental and large-scale.
• Data Analysis The process of measuring and managing organizational data, identifying methodological best practices and conducting statistical analyses.
• Facilitation Facilitation is the means of expediting a process or operation quickly and efficiently. Particular focus is on meetings but can include other processes such as the delivery of products and services where others are involved, and their participation is critical to success.
• Issue Resolution The process of addressing problems that need to be solved, the decisions that need to be made, and the risks that need to be mitigated.
• Leadership & Mentoring Ability to show leadership and influence people in an effort to accomplish team goals. Transfer knowledge through guidance and 'hands-on' experiences centered around a person's goal of learning job procedures, content, standards, analysis and problem-solving.
• Metrics Reporting Metrics reporting involves the systematic collection, analysis, and presentation of quantifiable data to evaluate the performance or progress of a specific process, project, or system. It serves as a valuable tool for informed decision-making and continuous improvement by providing insights into key indicators and trends.
• Risk Management The development of policies, procedures, and technologies to mitigate threats from malicious actors and reduce information technology vulnerabilities.
• Software Development Life Cycle (SDLC) - A process used by the software industry to design, develop and test high-quality software.
• Team Management Ability to organize, gain the involvement of, and manage diverse work groups and/or task forces to accomplish specific project or unit goals.
• Workflow Optimization The process of improving an existing workflow, by reducing operating costs or improving the efficiency of work done.