Senior Benefits Case Resolution Specialist (Tier II)
Strada
Strada is seeking a Senior Associate, Tier II Benefits Case Resolution in Tallahassee, FL. The role focuses on resolving escalated benefits cases, supporting Customer Care Representatives, and collaborating with the Operations Supervisor to maintain service quality and a positive customer experience. Qualifications include 18 months+ back-office or call center experience, strong time management, and proficiency with Word, Excel, SharePoint and Outlook. #J-18808-Ljbffr Strada
Vacancy posted 3 days ago
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