Manager or Senior Manager - PeopleSoft Managed Services (U.S. or Canada)

Position Overview The Digital Consulting Manager / Senior Manager – PeopleSoft Managed Services (U.S. or Canada) is a key delivery leader responsible for driving execution, client value, and operational excellence across a portfolio of higher‑education and enterprise clients. The role involves ensuring high‑quality service delivery, strengthening client relationships, participating in pre‑sales activities, and delivering consistent performance across PeopleSoft technical and functional managed services engagements. Key Responsibilities Lead end‑to‑end delivery for PeopleSoft Managed Services clients, ensuring exceptional service quality and client satisfaction. Drive day‑to‑day operations across OCI, PeopleSoft, and Oracle Cloud environments, ensuring SLA performance, proactive risk management, and continuous improvement. Manage 10+ offshore team members. Build and maintain trusted client relationships, effectively managing escalations, supporting renewals, and advancing service roadmaps. Partner with Engagement Directors, Client Success Managers (CSMs), and Delivery Managers to optimize resource planning, utilization, and margin performance. Actively monitor and influence financial outcomes, including revenue, contribution margin, and account growth opportunities. Lead and support complex transition activities, including OCI migrations and production stabilization, ensuring seamless client onboarding and service continuity. Develop, mentor, and inspire team members, fostering a high‑performing, accountable, and collaborative delivery culture. Lead expansion within existing accounts through close Sales partnership, presales execution, and team growth to support renewals and new Managed Services engagements. Required Qualifications 8–12+ years of experience in Oracle delivery, managed services, or enterprise IT services. Deep expertise in PeopleSoft and/or Oracle Cloud Infrastructure (OCI). Proven experience supporting complex higher‑education (large‑scale university) or public‑sector environments. Experience managing offshore teams. Demonstrated leadership experience at the Manager or Senior Manager level. Strong executive communication, stakeholder management, and problem‑solving skills. Canadian citizenship required for TN visa eligibility (U.S. travel as needed). Preferred Skills Experience supporting large‑scale university environments (e.g., University of Central Florida, University of Miami). Strong knowledge of Managed Services delivery frameworks and transition methodologies. Experience with OCI security, Linux administration, automation tools (e.g., Ansible), and monitoring platforms. Experience contributing to financial management of multi‑year Managed Services agreements, including forecasting and performance tracking. Compensation & Benefits Estimated base salary: $145,000.00 – $190,000 (U.S.) | $130,000 – $180,000 (CAD). Total estimated compensation (including incentive) ranges from $166,750 – $237,500 (U.S.) | $149,500 – $225,000 (CAD). Benefits include medical, dental and vision coverage, 401(k) plan, employee stock purchase plan, generous paid time off, paid parental leave, adoption assistance, and a wellness program. EEO Statement Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. We will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug‑free workplace. #J-18808-Ljbffr