Patient Registrar

Patient Registrar

Location: New York, NY

Schedule: Full Time; 5X8 9AM-5PM

Contract: 13 weeks

Payrate: 25/hr

Required Qualifications:

• HS/Diploma (R)
• Fluent in Spanish (R)
• 1+ year of clerical experience (R)
• Telephone, computer, keyboard, effective communication, customer service skills (R)
• Data entry skills of 4500 keystrokes (R)
• Some college (P)
• Coding: ICD 9, CPT-4 (P)
• Knowledge of health insurance benefits/requirements (P)

Key Responsibilities:

• Greets and registers patients in a tactful and courteous manner.
• Obtains all pertinent patient demographic and insurance information and enters into appropriate computer system.
• Pre-registers patients in the hospitals on line system.
• Obtains hospital medical record number when necessary.
• Performs insurance verification checks for Medicare, Medicaid and/or client in the hospital billing system.
• Performs other insurance verification functions as required.
• Schedules and maintains daily appointment schedules taking into consideration availability of resources.
• Sets up clinic for efficient management of appointment flow (e.g., medical records retrieved, chart set-ups prepared).
• Requests patients charts from health information and/or physicians files and requests various patients NYPH medical record prior to appointment.
• Reviews chart to insure necessary test results and other relevant information is recorded.
• Requests test results from appropriate areas as needed.
• Sends charts to health information to be refilled and sends charts back to physicians offices to be filed after completion.
• Retrieves laboratory and radiographic data from clinic information system and laboratories.
• Interfaces with referring offices and internal departments to schedule patient exams.
• Makes appointments for all types of medical procedures as requested.
• Requests and obtains valid physician requisitions for all exams.
• Assigns and update billing codes as appropriate.
• Processes information so as to ensure that third party bills are submitted in a timely and complete manner.
• Prepares all pertinent paperwork including authorizations, physician requisitions, diagnostics testing requisitions and transportation reimbursements.
• Verifies and documents third party eligibility; determines patient liability and obtains authorizations.
• Notifies patient of financial obligation for elective admissions and establishes payment arrangements according to financial policies prior to date of service.
• Counsels patient regarding payment options, Medicaid eligibility, and determines qualifications for charity care.
• Interfaces with MEU and social services to determine Medicaid eligibility; informs patients of documents required initiating Medicaid applications.
• Collects co-payments and fees and issues receipts to patients, as appropriate.
• Prepares receipts for both hospital and professional patient payments.
• Maintains record of all financial transactions and reconciles daily cash collection.
• Performs other job related duties as assigned.