Business Systems Analyst Operations (61562)
Core Health & Fitness
Description
At Core Health & Fitness our purpose is to live and share our passion for fitness. We bring innovative health and fitness solutions to the global market with brands like StairMaster Schwinn Nautilus Star Trac Throwdown Wexer Gym Rax and were still growing. We press into the future of fitness to ensure the creation of quality products and programming that meet the needs of an ever-evolving industry.
At Core we are committed to building an energetic diverse and inclusive workspace. We value our differences and see community strength in diversity and representation. Were always on the lookout for innovators dreamers and doers who are passionate about fitness and wellbeing. We explore all opportunities to improve ourselves our business partners and our communities. If youre looking for a fulfilling career in helping people find the best version of themselves youve come to the right place.
We are looking for a Business Systems Analyst - Operations- to join our growing organization!
QualificationsGeneral Position Summary
The Business Systems Analyst (BSA) Operations serves as a key liaison between business operationsand technology teams ensuring that ERP and related business systems effectively supportorganizational goals. This role analyzes business processes gathers and translates requirements andguides the design configuration and implementation of ERP solutions across the enterprise. BSA partners with Distribution (Shipping Execution and Warehouse Management) and Sales OrderProcessing stakeholders to improve operational efficiency and standardize processes across addition to leading initiatives for new functionality and system improvements the BSAprovides ongoing production support drives continuous process improvement and contributes to theoverall health and evolution of the ERP ecosystem. This position reports to the Director of EnterpriseSystems and Applications.
Essential Functions / Major Responsibilities
Collaborate with functional leaders and stakeholders to understand business needs translatethem into technical requirements and implement ERP applications or enhancements using industry best practices.
- Gather document and validate business requirements for Distribution and Sales Order Processing workflows within Oracle EBS (E-Business Suite).
- Support integration points between Oracle EBS and other systems and business entities (e.g. thirdparty logistics and additional entities joining the standardized ERP platform) including workingwith technical teams on interface design testing and issue resolution.
- Manage scope schedule and budget expectations for assigned initiatives and projects.
- Coordinate project activities and serve as the liaison between business stakeholders and theapplications team; facilitate meetings requirements sessions and user acceptance testing (UAT).
- Facilitate cross-functional working sessions with business leaders and end users to define processimprovements and application designs.
- Understand ERP data structures and flows to ensure that information assets are properlygoverned maintained and leveraged across the enterprise; assist in developing analytical ad hocand exception reports to improve business performance.
- Triage and prioritize helpdesk tickets (production support) driving them to resolution within SLAand escalating appropriately.
- Write and maintain SQL queries and reports to investigate data issues validate configurations andsupport analysis.
- Partner with implementation and integration vendors as needed for ERP initiatives andproduction support
Specific Job Requirements
High levels of personal integrity when conducting the professional affairs of the organizationand dealing with sensitive and confidential data relating to risks and costs
- Strong organizational skills the ability to perform under pressure and the ability to managemultiple priorities with competing demands for resources particularly across concurrent
production support tickets project work and the ongoing ERP upgrade and rollout initiatives. - Strong communication skills with a proven ability to understand key business technology andinterpersonal communication concepts and to communicate effectively with technical staff
and business stakeholders across Distribution and Sales Order functions. - Strong functional expertise in Order Management Shipping and Warehouse Operations withinan ERP environment; Oracle E-Business Suite experience strongly preferred.
- Strong knowledge of ERP concepts and business processes with prior hands-on experience ona major ERP system including the ability to inspect configurations and setups.
- Working knowledge of integration concepts and technologies (interfaces APIs EDI ormiddleware) sufficient to partner effectively with technical teams supporting integrations
between Oracle EBS and other applications or business entities. - Ability to manage customer expectations regarding scope schedule and budgetaryparameters.
- Ability to engage with business leaders and end users to understand requirements and tofacilitate and collaborate with various groups to outline processes and application designs that
improve efficiency. - Strong customer service orientation with the ability to identify and prioritize helpdesk tickets(production support) IT Requests (enhancement requests) and technical and functional
requirements. - Strong analytical data-processing and problem-solving at working within a team-oriented collaborative environment including with externalimplementation and integration vendors.
Education and Experience Requirements
Bachelors degree in computer science information systems or related field or equivalent experience.
- Four to six years of experience as a business systems analyst within an ERP environment ideallyincluding Distribution Sales Order Processing or Order-to-Cash processes.
- Experience facilitating cross-functional meetings managing projects from initiation to delivery andserving as a liaison between business users and technical teams.
- Functional knowledge of Order Management Shipping and Warehouse Operations within an ERPenvironment.
- Experience supporting or participating in integrations between an ERP system and other applicationsor business entities (e.g. CRM logistics providers or multi-entity ERP rollouts) is a plus.
Fair knowledge of accounting modules such as AR AP and GL is a plus. - Effective verbal and written communication skills.
- Working knowledge of SQL query writing sufficient to investigate data and troubleshoot configurationissues is strongly preferred.
- Knowledge of and experience with Oracle E-Business Suite is preferred; familiarity with a plus.
- Experience supporting an ERP version upgrade or a multi-entity/multi-org rollout is a plus.
Job Specific Competencies
Budgets/Cost Control - Plans for and uses resources efficiently always looks for ways toreduce costs creates accurate and realistic budgets tracks and adjusts budgets contributesto budget planning.
- Global Perspective - Has a global view and is comfortable and effective working with globalpartners understands global markets and international considerations.
- Organizational Savvy - Operates within the organizations formal and informal structuresbuilds allies and relationships across departments uses allies to build consensus and createresults is appropriately diplomatic understands others roles and perspectives can sellprojects and ideas across the organization.
- Strategic Thinking/Management - Creates and communicates a long-term vision balancesshort- and long-term goals keeps own and teams work aligned with overall goalsunderstands the market and can predict change understands the industry and thecompetition creates and adjusts strategic plans.
- Decision Making/Judgment - Recognizes problems and responds systematically gathersinformation sorts through complex issues seeks input from others addresses root cause ofissues makes timely decisions can make difficult decisions uses consensus when possiblecommunicates decisions to others.
- Integrity/Ethics - Deals with others in a straightforward and honest manner is accountablefor actions maintains confidentiality supports company values conveys good news and bad.
Developing Others - Sets challenging and productive goals for team keeps team accountablefor actions provides leadership and motivation provides resources and support uses
checkpoints and data to track progress sets up systems and processes to measure results.
The physical and environmental demands described here are representative of those that must bemet by an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essentialfunctions. Work may require:Bending stooping reaching twisting lifting pushing pulling and moving items - Theemployee is occasionally required to stand walk sit and reach with hands and arms; andstoop kneel crouch or crawl. Requires the ability to move around and maneuver productswhen necessary. Occasionally lifts and carries items weighing up to 15 pounds Walking and Standing - Requires moving aroundRequires corrected vision and hearing to normal rangeRequires working under stressful conditions or working irregular hours.
Work Environment
Work environment characteristics described here are representative of those an employeeencounters while performing essential functions of this job. Reasonable accommodationsmay be made to enable individuals with disabilities to perform essential functions: workperformed in an office environment. Involves frequent interaction with internal and externalcustomers.
This job description reflects managements assignment of essential functions. It is only a summary of the typical functions of the job not an exhaustive or comprehensive list of all possible job responsibilities tasks and duties. The responsibilities tasks and duties of the employee might differ from those outlined in the above job description and other duties as assigned might be part of the role. It does not restrict the tasks that may be assigned nor is it considered a contract of employment overriding at-will employment.
In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Core Health& Fitness is an equal opportunity employer that does not discriminate on the basis of race color national origin sex disability age religion sexual orientation gender identity gender expression creed disabled veteran status marital status or Vietnam-era veteran status. If you are a person with a disability and you need assistance in applying for a position with Core Health & Fitness please contact our Human Resources department at and direct assistance will be provided.
Required Experience:
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