Senior Appeals Specialist

ESSENTIAL DUTIES AND RESPONSIBILITIES OF THE POSITION Manages appeals from initiation. Collects, reviews, monitors, and organizes case file. Makes entries in C-Track (the appellate case management system) for all incoming correspondence related to the appeal, then with guidance from trainer proposes the appropriate next step for each filing with the Court. Prepares orders, outgoing correspondence, or memoranda in a timely fashion according to the type of document, relief requested, and court procedure. Monitors C-Track and reviews scanned documents for accuracy to ensure each filing is timely entered and correctly uploaded to C-Track. Utilizes reports generated through C-Track to monitor timeline of appeal. Monitors the courtroom during scheduled oral argument. Communicates with internal and external customers, including other appeals specialists, staff attorneys, law clerks, judges, attorneys, the general public, and other courts. Trains Appeals Specialists regarding office procedure throughout each step of the appellate process. Three or more years of experience as an Appeals Specialist. REQUIRED KNOWLEDGE, SKILLS, ABILITIES AND OTHER CHARACTERISTICS Knowledge: Has acquired a working knowledge of CTrack and the SCACR; Reads, comprehends, and correctly interprets legal documents; Understands and complies with all ethical requirements applicable to court employees and maintains confidentiality regarding all non-public information gained during employment, including internal communications; and Understands basic legal principles and terminology. Skills: Proficiently uses modern office technology including, but not limited to, Microsoft Office Suite (e.g., Outlook, Word, Excel and PowerPoint), scanners, fax machines, postage machines, and copiers. Abilities: Prepares correspondence that is grammatically correct and properly formatted; Works courteously and effectively with other judicial staff members and the general public; Communicates effectively, both orally and in writing; Possesses ability to lift records, files, and or boxes in excess of 20 pounds; Maintains effective working relationships. Qualifications: Associate's degree or higher and/or four or more years of experience as an Appeals Specialist. Experience handling one or more specialized caseloads. A willingness to take on other duties as needed. Prior experience in a court or legal environment, or a paralegal degree or certificate. Benefits Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children; State Retirement Plan and Deferred Compensation Programs (Temporary positions have option to enroll); 15 days paid annual (vacation) leave per year; 15 days paid sick leave per year; Option to designate 10 days of earned paid sick leave per year as family sick leave; Paid parental leave; 13 paid state holidays; and Workers’ Compensation Benefits. #J-18808-Ljbffr