Senior Excess Adjuster (Florida Remote)

Our Story

Imagine being part of a team thats not just shaping the future but actively driving it. At Davies North America were at the forefront of innovation and excellence blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group we help businesses navigate risk optimize operations and spearhead transformation in the insurance and regulated sectors.

Whats in Store

The Senior Excess Adjuster is responsible for investigating evaluating negotiating and resolving complex and high exposure liability claims in accordance with company policies client service standards and regulatory requirements. Claims handled may include Commercial General Liability Employers Liability Professional Liability Law Enforcement Liability and other casualty or commercial liability exposures. This includes the investigation determination and evaluation of coverage liability and damages and the setting of proper reserves. Identification of applicable insurance beyond the clients retention and timely initial and supplemental reporting to applicable carriers is required.

Key Responsibilities

• Report to excess and reinsurers on all PGIT SIR members.
• Responsible for investigating and resolving coverage issues between PGIT/PGCS and the excess carrier.
• Monitor the TPAs handling and assist in obtaining settlement from the respective excess and reinsurers.
• Handle claim reporting consistent with our clients and PGCS policies and claims procedure manual and also in accordance to any statutory regulatory and ethics requirements.
• Analyze claim exposures determine the proper courses of action make recommendations to the TPAs regarding reserving litigation and settlement as warranted. Interact extensively with various parties involved in the claim process.
• Handle claims consistent with best practices client and company policies and procedures and also in accordance with statutory regulatory and ethical requirements.
• Document and communicate all claim activity timely and effectively which supports the outcome of claim files in accordance with established procedures.
• Utilize a system diary system effectively and appropriately to keep excess and reinsurers advised of status.
• Examine and address claim files reserves for accuracy.
• Maintain current knowledge of laws and statutes pertinent to liability claims handling maintain CEUs and licensing in current and/or active status as appropriate.
• Issue reimbursement to members for amounts paid above the Self-Insured Retention.

Skills knowledge & expertise

• Active Florida All-Lines Adjuster License (5-20 or 6-20).
• A minimum of five years handling all aspects of liability claims and subrogation with a consistent high level of performance and achievement.
• General liability auto liability complex and professional liability claims experience required.
• Experience handling Public Entity claims and exposures.
• Industry designations such as AIC CPCU or equivalent.
• Experience handling all aspects of liability claims.
• Extensive knowledge of applicable statutes accepted industry standards and practices.
• Ability to successfully evaluate documentation received from the TPAs and make recommendations to the adjusters.
• Ability to effectively operate a personal computer and related claims and business software.
• Must be self-directed and able to work independently.
• Good communication skills both oral and written; good customer service skills.
• Assertive self-starter with excellent organizational skills. Fast and accurate. Team player. Good attendance.
• Demonstrated experience managing complex litigated and high-severity claims

Equal Employment Opportunity & Legal Notices

Benefits

At Davies North America we are dedicated to supporting the wellbeing and future of our qualifying employees. Our comprehensive benefits package includes:

• Medical dental and vision plans to support your health and that of your family
• A 401(k) plan with employer matching
• Timeoff policies including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for nonexempt employees
• Paid holidays
• Life insurance and shortterm and longterm disability coverage

Benefit offerings eligibility and required employer contributions may vary based on role classification and applicable federal state and local laws including those tied to an employees primary work location.

Where required by law the Company provides paid sick leave paid family and parental leave and other mandated benefits in accordance with applicable state and local requirements.

Diversity and Inclusion

Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity and we actively promote an environment where all voices are valued and heard.

Compensation Transparency:
The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills experience qualifications and geographic location which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.

Essential Functions
The following responsibilities and expectations are considered essential to the successful performance of this role. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.

• Maintain regular and dependable attendance.
• Be available and able to perform job responsibilities during established work hours.

Background Check & Fair Chance Compliance

Any background check or review of criminal history if applicable to the role will be conducted only after a conditional offer of employment and in compliance with applicable federal state and local laws including fairchance hiring requirements.

Massachusetts Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

AI Policy
At Davies we value authentic conversations and a fair candidate experience. While candidates may use AI and technology tools to prepare for interviews we expect interview responses and assessments to reflect each individuals own experience knowledge and professional judgment.
We do not use sites like Facebook Craigslist or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal please email us at

Required Experience:

Senior IC