Food and Beverage Supervisor

Food & Beverage Supervisor

Nestled at the base of majestic Snowmass Mountain, Viceroy Snowmass is a luxury resort offering unparalleled experiences in the heart of the Colorado Rockies. Renowned for its exceptional service, sophisticated accommodation, and world-class amenities, Viceroy Snowmass provides an unforgettable escape for discerning travelers. We are committed to maintaining the highest standards of quality and creating a safe, secure, and pristine environment for our guests and team members.

The Food & Beverage Supervisor is the frontline service leader of the Food & Beverage Division, serving as the direct link between the F&B management team and the guest-facing service associates. This role is the daily standard-bearer of ultra-luxury hospitality on the floor present during every service period, leading by example, coaching in real time, and ensuring that every guest interaction reflects the flawless, anticipatory, and deeply personalized service for which Forbes Five-Star and LQA-certified properties are celebrated worldwide.

Job Location: Viceroy Snowmass

Pay Rate: $26 to $28/Hourly

Schedule: Flexible Schedule, Some Nights, Weekends and Holidays

Employment Status: Full-Time Year Round

Start Date: ASAP

Accepting applications until: 8/31/2026

Duties

• Supervise, direct, and motivate all F&B service associates during assigned service periods to ensure consistent delivery of Forbes Five-Star and LQA service standards.
• Conduct daily pre-shift briefings with the service team: communicate VIP arrivals, cover counts, daily specials and 86'd items, allergy and dietary alerts, wine and cocktail features, and service focus priorities.
• Maintain a continuous, visible, and engaged floor presence throughout every service period; conduct table visits to personally check guest satisfaction and identify opportunities to exceed expectations.
• Monitor the pace and choreography of service: ensure courses are sequenced appropriately, plates are expedited and cleared in a timely, synchronized manner, and no guest is left waiting or wondering.
• Oversee the complete inspection of all outlet areas prior to each service period: table settings (correct linen, glassware, cutlery, centerpieces), ambient lighting and music, menus clean and current, side stations stocked, and all associates in proper uniform and grooming standards.

Benefits & Perks

• Health Insurance - Choose from three plans!
• Dental, Vision, & Accident Insurance
• 401(K) Plan with Employer Match Life Insurance
• Ski Pass or Equivalent Bonus
• Paid Time Off & Paid Sick Time
• Career Development Trainings
• Discounts at Eye Pieces & Venture Sports
• Sabbatical Program
• $500 Referral Program
• Employee Assistance Program
• Onsite parking

Why East West

At East West our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We hope you'll consider joining us! Visit our website to learn more about East West at eastwest.com.

East West Hospitality is an equal opportunity employer and participates in E-verify.