Senior Manager, Learning & Development

Overview Senior Manager, Learning & Development (Tampa, FL – Hybrid) Job Title : Senior Manager, Learning & Development (Clinical & Enterprise) Location: 6911 Pistol Range Road STE 201, Tampa, FL 33635 Work Environment: Hybrid with cross-functional collaboration across clinical, operational, and corporate teams Cosán Group is a leading healthcare services organization committed to delivering exceptional preventive care for at-risk older adults. As Senior Manager, Learning & Development, you’ll build the foundation of our training programs—starting with clinical onboarding and expanding to enterprise-wide learning initiatives. Join a mission-driven team where your work directly enables workforce readiness, performance, and scalability across the organization. What We’re Looking For We’re looking for a hands-on learning and development professional to design and deliver practical, role-specific training programs. The ideal candidate has experience building training content from scratch, translating clinical workflows and SOPs into structured learning materials, and managing LMS platforms. You’re highly organized, execution-focused, and skilled at partnering with subject matter experts to capture knowledge and turn it into scalable training. You thrive in fast-paced environments and are passionate about enabling teams to perform at their best. What You’ll Do Training Development & Execution Design, build, and implement training programs, starting with clinical onboarding and expanding to enterprise needs. Translate clinical care models, workflows, and SOPs into structured training content, including LMS modules, job aids, and guides. Create practical, role-specific onboarding programs that support workforce readiness and performance. Clinical Onboarding & Role Readiness Develop and maintain 30-, 60-, and 90-day onboarding programs for clinical roles. Partner with Clinical Operations and Care Model & Quality to ensure training aligns with care delivery standards and workflows. Continuously improve onboarding programs based on feedback and performance outcomes. Learning Management System (LMS) Management Build and manage LMS content, structure, and learning paths. Upload, maintain, and update training materials and course assignments. Track training completion and ensure alignment with organizational expectations. Content Creation & Process Translation Develop training materials including SOPs, workflows, job aids, and digital learning modules. Partner with subject matter experts to capture knowledge and translate it into scalable training content. Ensure content is clear, practical, and aligned to adult learning principles. Cross-Functional Partnership Work closely with Clinical Operations, Clinical Performance, and other departments to identify training needs. Support rollout and adoption of new workflows, processes, and tools through effective training. Act as a bridge between clinical design and day-to-day execution. Measurement & Continuous Improvement Track onboarding effectiveness, training completion, and early performance indicators. Identify gaps in training and recommend improvements. Continuously refine content and programs based on data and feedback. Required Qualifications Bachelor’s degree in Healthcare Administration, Education, Human Resources, or related field, or equivalent experience. 5–8 years of experience in training, learning & development, clinical education, or clinical operations. Demonstrated experience building training programs, onboarding materials, or learning content from scratch. Experience translating workflows or operational processes into structured training materials. Hands-on experience working with LMS platforms (building and maintaining content). Strong organizational, communication, and execution skills. Ability to work independently and manage multiple priorities. Preferred Qualifications Experience in a healthcare, clinical operations, or care management environment. Familiarity with care management programs (e.g., CCM, PCM, RPM). Instructional design experience or familiarity with adult learning principles. Experience in a high-growth or fast-paced environment. Experience supporting training for remote or distributed teams. Compensation & Benefits Competitive salary commensurate with experience. Paid Time Off + Company Holidays. Medical, Dental, Vision Insurance. Complimentary Life Insurance. 401(k) Plan. Optional Short-Term, Long-Term Disability, Critical Illness & Accident coverage. Employee Assistance Program including mental health resources. Company-provided equipment (laptop, monitor, headset, etc.). Work Environment & Requirements Work Arrangement: Hybrid – Tampa, FL with remote flexibility. Ability to work with extended periods of sitting and computer use. Occasional travel as needed. Cross-functional collaboration across clinical, operational, and corporate teams. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you’re a hands-on L&D professional ready to build training programs that drive workforce readiness and performance, we want to hear from you. Apply today and help shape how Cosán develops its people! Cosán Group is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law. #J-18808-Ljbffr Cosán Group