Patient Accounts Representative

Now hiring for a

Patient Accounts Representative

Location:

Knoxville, TN

Pay Rate:

$16.50 per hour

Schedule:

Monday-Friday, 8:00 AM-5:00 PM

Customer Happiness Specialist (Yes, It's a Real Job!)

Looking for Patient Accounts Representative jobs in Knoxville where great communication makes a real difference? Join a healthcare team where accuracy, organization, and customer service are key to success. We are seeking a Patient Accounts Representative to process insurance and patient payments while supporting efficient revenue cycle operations.

Education Requirements

High school diploma or GED required.

Additional customer service, business, or office training is beneficial.

Experience Requirements

6+ months of medical billing experience preferred

Basic understanding of payment posting and insurance denials

Strong computer and data entry skills

Job Duties

Process insurance and patient payments electronically and manually

Post payment batches and denials within established timelines

Balance payment batches against daily deposits

Maintain daily control reports and production logs

Follow established policies and procedures

Participate in team and department meetings

Communicate payment issues or unusual situations to leadership

Perform additional duties as assigned

Preferred Qualifications

Previous customer service, call center, retail, office support, or administrative experience is preferred.

Experience working with CRM software, order processing systems, or customer databases is beneficial.

Bilingual communication skills may be considered an asset depending on the position.

Individuals who demonstrate patience, professionalism, adaptability, and excellent communication skills are well positioned for success as a Patient Accounts Representative.

Physical Capabilities

Ability to remain seated or stand for extended periods while assisting customers.

Frequent use of computers, telephones, and standard office equipment.

Ability to communicate clearly with customers, coworkers, and business partners.

Ability to perform repetitive keyboard and data entry tasks throughout the workday.

Benefits

Competitive Weekly Pay

Comprehensive Benefits

including medical, dental, and vision coverage.

Life Insurance and Disability Insurance

for added peace of mind.

Optional 401(k) Plan

to help you prepare for the future.

Supportive Team Environment

focused on professional growth and customer success.

"Always keeping in touch. Even when I had a couple jobs to pick from they kept looking for interviews. To try and find something that best suits me" Staffmark Associate

Pick up more than calls. Pick up a career. Apply now.

About Us At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.