Price Error Correction Specialist

About the Job

Title: Price Error Correction

Classification: Full Time Non-Exempt

Reports To: Director Master Data Management & Business Services

Position Summary

The Price Error Correction Specialist is responsible for identifying, researching, and resolving pricing discrepancies to ensure cost accuracy across stores and vendor invoices. This role supports pricing integrity by verifying invoice data, correcting system pricing errors, and coordinating with vendors, stores, and internal teams. The position operates within the Pricing department at headquarters and plays a key role in maintaining accurate pricing and supporting efficient store operations.

Essential Duties and Responsibilities:

• Verify receipt of vendor and store invoices, including weekend invoices, and identify cost discrepancies.
• Process interdepartmental envelopes, emails, and scanned documents containing vendor error forms.
• Correct inaccurate pricing in the BR Data system, including vendor-related and receiving errors.
• Research, validate, and resolve pricing discrepancies in a timely manner.
• Communicate with vendors regarding pricing discrepancies and support issue resolution.
• Notify stores and internal teams of pricing discrepancies and provide updates as needed.
• Partner with buyers to resolve complex or recurring pricing issues.
• Prepare, process, and distribute vendor financial penalty letters for non-compliance.
• Collaborate with scan coordinators, accounting, receivers, and vendors to resolve pricing-related issues.
• Generate, track, and maintain documentation for vendor bill backs, including providing supporting backup.
• Assist in creating, editing, verifying, and distributing monthly TPRs (Temporary Price Reductions).
• Maintain accurate and up-to-date vendor and broker contact information.
• Provide clerical and administrative support to the department as needed.
• Respond to phone calls and emails in a timely and professional manner.

Knowledge and Skills:

• Working knowledge of the BR Data pricing system preferred.
• Proficiency in Microsoft Word, Excel, and email systems.
• Strong attention to detail with a focus on pricing accuracy and discrepancy resolution.
• Effective problem-solving and analytical skills.
• Strong organizational and time management skills with the ability to handle multiple tasks.
• Ability to communicate effectively with vendors and cross-functional teams.

Required Education and Experience:

• High school diploma or equivalent required; associate degree preferred.
• Demonstrated strong work performance in current or previous roles.
• Experience in grocery retail, pricing, accounting, or administrative support preferred.

Expected Hours of Work:

• Monday through Friday, 6:00 AM - 3:00 PM.
• Office-based role; no travel required.

Physical Demands:

• Primarily an office-based position requiring prolonged periods of sitting, typing, and computer use.
• Occasional lifting of items up to 25 lbs. (e.g., files, documents).

This is a non-exempt position requiring attention to detail, operational execution, and the ability to work both independently and collaboratively in support of leadership and cross-functional teams. The role supports business needs during standard business hours and may include additional tasks as directed to fulfill organizational goals.

This job description is not intended to be all-inclusive, and employees may perform other duties as directed. All employees are expected to perform any reasonable task or request that is consistent with fulfilling company goals and objectives.

About the Company

As of 2022, Vallarta counts on 53 stores throughout California (Ventura, Los Angeles, San Bernardino, Riverside, Kern, San Diego, Santa Barbara, Tulare, Orange, and Fresno counties), and more than 8,000 team members. The Gonzalez family promises to continue to strive for excellence in everything we do so that our valued customers always have a Vallarta supermarket to call their own.From one small carnicería in Van Nuys in 1985 to 53 full-service markets across California, Vallarta Supermarkets is a living, breathing tribute to the hard work and customer dedication of our founding family and all of our valued employees.Vallarta Supermarkets was founded by Enrique Gonzalez Sr., who was later joined in the business by his four brothers, his son and nephew. Their family roots and humble origins began in the tiny town of Jalostotitlán, Jalisco, Mexico, where Enrique and his brothers were raised on a meager farm. Their parents instilled in them at very young ages the importance of family and the power of a strong work ethic to overcome challenges.When the opportunity arose to immigrate in the 1960's, the Gonzalez family was thankful to stake their claim in the "land of opportunity," the United States of America. Right away, the five brothers got to work in restaurants, either as short-order cooks or bussing tables. Even though some of the brothers were still in school, they all worked to help the family make ends meet.In 1985, Enrique Gonzalez Sr. began his journey in the grocery business when he opened Carniceria Vallarta in a 1,000 sq. ft market in Van Nuys, CA. He focused on selling the traditional cuts of meats popular in his native Mexico with an emphasis on unequaled quality and the friendliest of customer service. He soon expanded the business to a second location and brought his four brothers into the business. From there the adventure truly began, as they worked together as a family to build both a reputation for excellence and a successful business.The Gonzalez brothers believed that the key to Vallarta's success would be to combine elevated customer service with the highest quality products to serve the growing Hispanic community whose needs may not be addressed by big chain stores.That's why, from the beginning, Vallarta Supermarkets offered a wider variety of the freshest, traditional foods from Mexico, and Central and South America than any other store. They offered specialty and traditional items customers couldn't find anywhere else: cut-to-order Latin-style meats (ranchera, diesmillo, lomo de res), spices, fresh fruit and produce, delicious prepared foods, pan dulce made daily, plus everything else you would expect from a traditional grocery store. Fast forward to today where Vallarta has expanded its offerings to include a juice and aquas frescas bar, tortilleria, bakery (panaderia), a cevicheria and more.