Associate Account Manager

Landscape Maintenance Associate Account Manager

Our client, a fast-growing Commercial Landscape Maintenance company serving South Florida, is looking for a Landscape Maintenance Associate Account Manager to join their team in the Miami market with headquarters in Hialeah, FL. This is an exciting opportunity with a company that values long-term client relationships, high-quality service, and growth through enhancements. The role offers a competitive base salary, commission on ancillary enhancement sales, client retention bonuses, and a company-provided vehicle.

Position Summary: Our client is seeking a skilled Landscape Maintenance Associate Account Manager (AAM) who can combine strong client relationship skills, operational knowledge, and consultative sales expertise. This individual will oversee a smaller portfolio of accounts in the Miami area, focusing on customer satisfaction, retention, and enhancement sales opportunities.

Key Responsibilities:

• Client Relationship Management: Serve as the secondary and primary point of contact for certain clients working with a senior Account Manager on larger accounts. Conduct property walk-throughs, site inspections, and regular client meetings. Build strong, trust-based relationships through proactive communication.
• Some Operations Oversight: Coordinate and oversee maintenance crews, ensuring services meet client standards. Monitor landscape conditions, address service issues, and recommend improvements. Work with Account Manager to help facilitate and close Enhancement & Ancillary Sales.
• Focus on Client Retention & Account Growth: Focus on retention and satisfaction, with scheduled visits and consistent follow-up. Build loyalty through excellent service and long-term account management.

Administration & Reporting through utilization of Aspire: Manage account budgets, prepare proposals, and maintain accurate records. Track client interactions, enhancement proposals, and retention metrics.

Safety & Compliance Requirements:

• Skills & Qualifications: 1+ years of experience in landscape maintenance, account management, or a related role. Strong organizational, scheduling, and time-management skills. Excellent communication and client service skills (verbal and written). Interest and ability to perform consultative sales and propose enhancements to client properties. Basic knowledge or ability to perform budgeting, proposals, and account planning. Ability to travel daily to client sites in the Miami Dade area. Valid driver's license with clean driving record. Bonus: Familiarity with landscape management software like Aspire, CRM tools, or industry certifications (e.g., CLP).

Compensation & Benefits: Competitive base salary. Commission on enhancement sales. Role may include annual Client retention bonuses. Company-provided vehicle or Car Expense Reimbursement at the AAM level. Additional benefits package available (See below)

Why This Opportunity? Work with a fast-growing South Florida landscape group. Blend client relationships, operational oversight, and sales growth. Be rewarded for both enhancement sales and client retention. Work with a Leadership Team that cares about their people and wants to see them grow with the company. Ensure crews follow company safety standards. Safely operate and maintain a company-provided vehicle for site visits.

Job Type: Full-time Benefits Dental insurance Health insurance Vision Insurance Paid time off (PTO and Holiday Pay) Job Growth and Promotion Opportunities