Service Cashier - Stevens Creek BMW

Service Cashier - Stevens Creek BMW in Santa Clara, CA at Sonic Automotive

Job Type: Customer Service

Experience: Entry Level

About

Stevens Creek BMW is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities!

Salary: $21.00 per hour

Our associates are happy to work here because:

• We boast the lowest turnover in the industry.
• We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
• We are committed to developing and promoting within the company.
• Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO.
• We encourage peer to peer teamwork and recognition.
• Special benefits to purchasing and leasing a car.
• Personal Automotive Concierge Service.

If you want to find out more about the types of jobs we have here, we've highlighted a few.

We're proud of what we're doing here. Come and join us!

Job Description

The Service Cashier will be responsible for handling cash, credit, and debit transactions accurately and efficiently, while also assisting customers with inquiries related to payments, invoices, and other financial matters. The Service Cashier will be responsible for booking and scheduling service appointments with customers that contact the dealership via the internet to schedule or inquire about service repairs.

Duties and Responsibilities

• Receive and process cash transactions for vehicle purchases, parts, and service payments, ensuring accuracy and compliance with dealership policies and procedures.
• Perform regular cash counts and reconcile discrepancies as needed.
• Calculate the customer's bill using the dealership's computer system.
• Process credit card and debit card transactions securely, verifying account information, obtaining proper authorizations, and issuing receipts promptly.
• Handle check payments, ensuring proper documentation and verification.
• Generate and process invoices for vehicle sales, service, and parts transactions.
• Give cash refunds accurately to customers for approved returned merchandise.
• Work with department managers to keep abreast of new products and services offered by the dealership and any changes in price.
• Assist service department with taking phone calls to schedule appointments.
• Ability to multi-task to book and schedule appointments in-person or over the phone.
• Basic computer skills with computers and office machines (Copier, credit card machine, telephone, adding machine)
• Strong interpersonal and communication skills.
• Must be comfortable with basic math calculations and possess a good eye for detail to avoid errors.
• Ability to work independently and as part of a team in a fast paced environment
• Strong organizational and time management skills
• Previous experience as a Cashier and making/setting appointments
• Previous experience working in an automotive dealership

Required:

• All applicants must be authorized to work in the USA.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.

(The Service Cashier Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $21.00.)

Schedule:

• FULL TIME
• Weekend availability required
• Availability between Monday (7:30 -6pm) - Saturday (7am-6pm)
• Sundays off

It's time to make the most important move of your career. From our cooperative team-based approach; to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

All your information will be kept confidential according to EEO guidelines.