General Manager

Job Description

Job Description

Job Description

Job Title: Manager / General Manager

Department: Facility Operations

Reports to: Regional Manager

GENERAL PURPOSE OF JOB: To ensure that the entire staff provides a fun, safe and efficient racing environment for our customers. To provide the means and supplies necessary to operate the facility. Performing staff management duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Staffing duties including: recruiting, interviewing, hiring, training, disciplining, and firing

· Payroll duties including: confirming written records, correcting punch errors, submitting final timecards

· Cash handling duties including preparation of tills, change fund maintenance, and preparation of deposits

· Customer interaction and auditing of customer experience

· Ensuring that cashier personnel adhere to correct cash handling procedures and sell effectively

· Ensuring that track personnel run races safely, efficiently and professionally

· Ensuring that mechanic personnel maintain our karts in peak working condition

· Ensuring that all staff are strictly adhering to company policies and providing outstanding customer service

· Ordering and purchasing operational supplies, concessions, and retail merchandise

· Performing operational paperwork duties including safety, accounting and inventory

· Writing schedules and employee communications

· Corresponding with and providing regular reports to corporate office personnel

· Expanding the marketing and promotional presence of K1

· Maintaining the effective operational feasibility of the center

· Maintaining the highest standard of facility appearance including storage areas and the parking lot

· Coordinate with your regional manager to ensure that all facility maintenance is performed quickly

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.

LANGUAGE SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before groups of customers and respond to questions. Ability to write routine reports, schedules and correspondence.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions,

and percentages.

PHYSICAL DEMANDS:

Amount of Time

Under 1/3 To Over

None 1/3 2/3 2/3

Stand |______|_______|______|___X__|

Walk |______|_______|______|___X__|

Sit |______|___X___|______|______|

Use hands to finger, handle, or feel |______|_______|______|___X__|

Reach with hands and arms |______|_______|______|___X__|

Climb or balance |______|___X___|______|______|

Stoop, kneel, crouch, or crawl |______|___X___|______|______|

Talk or hear |______|_______|______|___X__|