Director of Affordable Operations - New York, NY

• Oversee and manage the day-to-day operations of a diverse affordable housing portfolio, ensuring operational efficiency, resident satisfaction, and regulatory compliance.
• Ensure compliance with all local, municipal, state, and federal affordable housing regulations, including recertifications, leasing, occupancy, income verification, reporting, and file management requirements.
• Oversee compliance activities related to LIHTC, HOME, Project-Based Section 8, Housing Choice Voucher (Section 8), CityFHEPS, FHEPS, HASA, supportive housing, and other rental assistance and subsidy programs.
• Maintain a thorough understanding of all governing policies, procedures, and reporting requirements established by agencies including NYCHDC, HPD, NYCHA, NYSHCR, HUD, and other federal, state, and local regulatory entities.
• Prepare and review owner, investor, lender, syndicator, and agency reporting packages, including operational, financial, compliance, and occupancy reports.
• Coordinate compliance audits, management reviews, physical inspections, file reviews, and agency monitoring visits, ensuring timely corrective action and resolution of findings.
• Collaborate with property managers to optimize daily operations, implement financial strategies, control expenses, analyze monthly financial performance, and achieve portfolio goals.
• Proactively manage assigned communities through regular site visits, inspections, file audits, and operational reviews.
• Develop and implement compliance controls, procedures, and monitoring systems to mitigate risk and maintain audit readiness.
• Cultivate and maintain strong working relationships with government agencies, developers, investors, syndicators, lenders, nonprofit organizations, and other affordable housing stakeholders.
• Provide leadership, training, mentoring, and performance management to regional and site-level team members.
• Deliver effective leadership and foster a collaborative, high-performing work environment focused on accountability and continuous improvement.
• Must be present in corporate offices and on-site communities as needed, with the ability to travel throughout the portfolio and effectively communicate with residents, staff, vendors, ownership representatives, and regulatory agencies.
• Collaborate across departments to achieve operational, financial, compliance, and resident service objectives.

• Bachelor's or Master's Degree in Business, Real Estate, Finance, Accounting, Public Administration, Housing, Urban Planning, Psychology, or a related field required.
• Minimum of 7-10 years of affordable housing property management experience, including multi-site portfolio oversight.
• Strong working knowledge of HOME, Project-Based Section 8, Housing Choice Vouchers (Tenant-Based Section 8), CityFHEPS, FHEPS, HASA, supportive housing, Mitchell-Lama, Section 236, and other federal, state, and local affordable housing programs.
• Extensive experience administering and ensuring compliance with LIHTC programs.
• Affordable housing certifications preferred and/or required, including HCCP, C3P, COS, TCS, SHCM, or equivalent industry-recognized credentials.
• Demonstrated expertise interpreting and administering Regulatory Agreements, Extended Use Agreements, HAP Contracts, Regulatory Restrictions, and agency policies and procedures.
• Deep familiarity with affordable housing regulatory agencies including NYCHDC, HPD, NYCHA, NYSHCR, HUD, HCR, and related oversight entities.
• Demonstrated experience preparing, reviewing, and presenting compliance reports, occupancy reports, agency submissions, investor reporting packages, audit responses, and management review documentation.
• Proven success managing affordable housing compliance programs, agency audits, recertifications, lease-up activities, occupancy requirements, budgeting, staffing, risk management, and operational performance.
• Strong analytical skills with the ability to review compliance data, identify risks, implement corrective actions, and monitor portfolio performance.
• Excellent communication, presentation, and interpersonal skills, with the ability to build relationships across diverse stakeholder groups.
• Experience working with government agencies, community partners, advocacy organizations, and affordable housing stakeholders.
• Proficiency in Microsoft Office Suite and property management software platforms, including Yardi, and related affordable housing compliance systems.
• Valid NYS Real Estate License, or ability to obtain one within 120 days of employment. All active license holders must register their license with Rose Associates upon hire.
• Work authorization required.

In addition to base compensation, significant incentive pay and full benefits packages are available. 

Annual salary range - $160,000 - $180,000