Chargeback Specialist

Support all aspects of the distributor chargeback and sales trace process, including submissions, resubmissions, denial dispositions, dispute resolution, chargeback settlements, and customer-related sales tracing errors. Analyze and resolve chargeback, price variance, contract membership, and central membership error types in accordance with applicable OLAs, SLAs, policies, procedures, and business guidelines. Maintain accurate customer master data, customer cross references, GPO membership records, and central membership alignment to support pricing accuracy and reduce financial risk. Perform customer and GPO member management activities, including eligibility auditing, roster additions, changes, deletions, migrations, transitions, and updates based on policy and customer designation. Qualifications: Bachelor’s degree preferred, or equivalent relevant experience, with 1–3 years of experience or demonstrated knowledge in chargebacks, pricing claims, membership management, contract operations, contracting technologies, automation, analytics, master data management, IT development, or continuous improvement activities. Strong technical skills with applications and platforms such as SAP Vistex, JDE, TAHITI, MS Access, SQL Server, Excel, Power BI, Qlik, Python, ERP systems, reporting tools, and analytics solutions. #J-18808-Ljbffr