Principal UX Designer

Overview Lutron is a design-driven technology company with a legacy of innovation, from inventing the rotary dimmer to leading the smart lighting and automated shades industry worldwide. We are seeking a Principal UX Designer to join our Philadelphia PA team. They will operate at both the strategic and execution levels-partnering with senior leadership to shape direction while guiding teams to deliver exceptional product experiences. This role sits upstream of traditional design, focusing on structuring ambiguous problems, driving alignment, and enabling better product decisions. This role requires proven consensus management, the ability to work through gray, ambiguous problem spaces, and excellent stakeholder management across product, engineering, and business functions. Responsibilities Strategic Facilitation & Alignment Facilitate design thinking workshops with cross-functional senior stakeholders to drive alignment and accelerate decision-making Translate abstract strategies into clear, testable product directions through rapid prototyping and visualization Lead teams through ambiguity, structuring complex, undefined problem spaces into actionable plans Drive consensus across diverse stakeholders, aligning business, product, and technical perspectives Create durable artifacts (frameworks, vision concepts, decision tools) that guide downstream execution Design Leadership & Execution Define and drive end-to-end experience strategy across multiple products Ensure design quality and coherence from concept through delivery Partner closely with research and engineering to balance user needs, business goals, and technical constraints Contribute to and scale design systems and UX standards Team Development & Influence Mentor and coach designers, elevating strategic thinking and facilitation skills Strengthen UX as a strategic discipline within the organization Establish team practices that support alignment, validation, and continuous learning Qualifications Bachelor's degree in Design, Human-Computer Interaction, Information Science, or a related discipline Minimum cumulative GPA of 3.00 for each degree earned 10+ years of UX/product design experience, including leadership at the principal or staff level Proven ability to lead senior-level, cross-functional workshops and drive alignment on strategic initiatives Exceptional stakeholder management and influence skills, with a track record of operating effectively without direct authority Demonstrated ability to bring clarity and direction to complex, ambiguous ("gray") problem spaces Portfolio reflecting measurable business impact and strategic contributions to product outcomes Deep expertise in interaction design, systems thinking, and rapid prototyping Proficiency with modern design and collaboration tools (e.g., Figma, Miro) Willingness to travel to Coopersburg, PA at key points in the product cycle (minimum once per week) You are authorized to work in the U.S. and will not require Lutron to sponsor you for any work visa, such as an H-1B, either immediately or at any time in the future. Lutron does not offer work visa sponsorship for this position. Preferred: Experience with design sprint or structured facilitation methodologies Background in IoT, connected products, or physical/digital ecosystems Experience evolving UX from execution to strategic partner within an organization Familiarity with product strategy, go-to-market, or business design Lutron Electronics' position as the leading manufacturer of lighting controls worldwide, our unsurpassed quality, the breadth and depth of our product offerings, and our commitment to servicing our worldwide customers have resulted in annual double-digit growth. This growth has allowed the company to continue to invest in finding and retaining the best people we can find to service our customers. Continuous growth has also fueled our ability to constantly develop new technologies and processes that drive the creation of new or better products, solutions, and services. Lutron offers a competitive compensation and benefits package and a dynamic and professional work environment. We also offer continued growth through increased job responsibilities, courses offered through Lutron University and advancement opportunities. For more information, view our website at Lutron Electronics is an Equal Opportunity - Affirmative Action - Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics #LI-CN1 Lutron Electronics Co., Inc