Retail Fulfillment and Receiving Support Associate, Green Hills - Full Time
Macy's
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts
and minds of America for more than 160 years. A story about innovations and
traditions…about inspiring stores and irresistible products…about the excitement
of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day
Parade. We’ve been part of memorable moments and milestones for countless
customers and colleagues. Those stories are part of what makes this such a
special place to work. Job Overview As a Fulfillment and Receiving Colleague, also known as a Back of House
colleague, you will play an essential role in supporting store operations,
maintaining inventory accuracy, and ensuring a smooth customer experience. From
receiving and organizing merchandise to picking, packing, processing trailers,
retrieving orders from our back-of-house storage and delivering them curbside to
the customer; monitor alerts to ensure Ready on Time completion of Buy Online
Pickup In-Store (BOPS) orders, and you’ll help keep the stockroom and sales
floor running efficiently. You'll also play a key part in customer interactions - greeting shoppers warmly,
resolving issues, and delivering orders curbside with care. Your attention to
detail, teamwork, and commitment to operational excellence will directly impact
both customer satisfaction and overall store performance. This role goes far beyond just being a behind-the-scenes support colleague.
Here, the customer is at the heart of everything we do - every day, all day. If
you're passionate about selling, reaching goals, working as a team, and creating
amazing experiences through genuine hospitality, this could be the perfect fit
for you! How our Fulfillment and Receiving Colleagues spend their day…* Our colleagues begin each day energized and ready to make an impact. They
wear their name badge with pride and greet teammates with a warm hello.
Before getting started, they review their goals, learn about new products and
promotions, and prepare the store for success. Whether receiving merchandise,
tagging items, or organizing the stockroom, they bring energy and focus to
every task to set the day up for smooth operations and strong results.
* On the floor, they focus on the customer - from greeting customers warmly to
actively listening and resolving issues, colleagues build trust through
personal, helpful interactions - on the floor, during curbside pickups, or
through timely and accurate order fulfillment.
* Throughout the day, they maintain a shoppable space by recovering the floor
and fitting rooms, updating signs and pricing, restocking merchandise, and
supporting any needed merchandise moves.
* We believe service starts with each other - supporting one another with
honesty, care, and collaboration so we can better serve our customers and
communities.
* And we know that excellence is a journey - we strive to improve every day,
take pride in our work, achieve sales goals and learn from each other to
deliver individual and store results. Full-time colleagues are typically scheduled to work 30 or more hours per week,
while part-time colleagues are typically scheduled 12-24 hours per week. All
schedules contain weekend shifts as part of the requirements. Hours are
dependent on business needs and colleague availability. Information regarding
hours per week needed for benefit eligibility purposes can be found here
[ Who You Are * Flexible availability, including days, evenings, weekends and holidays with
regular, dependable attendance and punctuality
* Must be able to:
* Understand and communicate effectively with customers, co-workers, and
supervisors
* Read and understand employment policies and safety rules/procedures in
English
Be comfortable communicating and collaborating with customers and colleagues
Meeting daily sales goal challenges
Enjoy meeting people, learning about them, and sharing information
Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics Essential Physical Requirements You Will Perform * This position requires talking, lifting, constant moving, standing, and
reaching with arms and hands.
* Standing for at least two consecutive hours, lifting at least 50lbs.,
stooping, kneeling, crouching, and climbing ladders, reaching, including
above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process
register transactions What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic,
inclusive environment with competitive pay and benefits. Enjoy comprehensive
health and wellness coverage and a 401(k) match to invest in your future.
Prioritize your well-being with paid time off and eight paid holidays. Grow your
career with continuous learning and leadership development. Plus, build
community by joining one of our Colleague Resource Groups and make a difference
through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here
[ About Us This is a great time to join Macy’s! Whether you’re helping a customer find the
perfect gift, streamlining operations in one of our distribution centers,
enhancing our online shopping experience, buying in-style and on-trend
merchandise to outfit our customers, or designing a balloon for the Thanksgiving
Day Parade, we offer unique opportunities to be part of some of the most
memorable moments in people’s lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive. Macy's, Inc. reserves the right to
amend this job description at any time. Macy's, Inc. is an Equal Opportunity
Employer, committed to a diverse and inclusive work environment. STORES00
Vacancy posted 2 days ago
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