Patient Access Representative
Stoughton Health
Patient Access RepresentativeStoughton Health has an excellent opportunity for a Patient Access Representative to join our Registration team on a Full-Time basis. This position is responsible for accurately capturing and maintaining patient diagnosis, procedures, demographics, employment, emergency contact, guarantor, and insurance information for patients admitted for inpatient and outpatient services at Stoughton Hospital. This position establishes hospital billing accounts and accurately charges for services that are rendered. This position interacts with many internal and external customers and is responsible for creating a positive first impression of Stoughton Hospital. This position is also responsible for routing communications throughout the Hospital and Dean Clinics and assisting with the traffic flow in visitor and patient reception areas.Essential Functions:Collects patient information for accurate billing of patient servicesPrioritizes appropriate registration duties that impact the billing processCommunicates effectively with other departments of the hospital to perform daily functionsReceptionist duties that include greeting and providing information to patients and visitorsMonitors hospital emergency panels and initiates appropriate procedures for proper actionGood telephone skillsGood time management skillsPosition Requirements:Required: High School Graduate or EquivalentPreferred: Post-secondary clerical courseworkRequired: Previous clerical experiencePreferred: Clerical experience in a medical setting and previous Registrar/Switchboard experience.Computer Competency: Basic Computer Skills are expected for this positionMicrosoft Office Suite Skills: Intermediate Skills- Able to perform fairly detailed formatting, create Word and Excel files, write formulas, and prepare applicable charts for reportsWork Shift:Full-Time, 1.0 FTE40 Hours Per WeekMonday - Friday6:00 am - 2:30 pm2 Holidays per yearBenefits:403(b) retirement plan (employer match at hire)Medical Insurance (Multiple Health Plan Options)Dental, and Vision insuranceDisability and life insuranceFlexible spending accountHealth Savings Account (HSA)Paid Time Off (PTO at hire)Employee assistance programsTuition AssistanceFree On-Campus ParkingWork Environment:This position is an in-person position at the Stoughton Hospital location. The role supports a collaborative and supportive work culture while providing exceptional, personalized service.Stoughton Health offers a competitive pay rate, shift differential pay, and excellent benefits. Equal Opportunity Employer. Apply online to join our team
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