Admissions Coordinator- Adult Residential Healthcare

Job Description

Job Description

Now Hiring: Admissions Coordinator
Join Our Mission-Driven Team at AMFM Healthcare

Are you a compassionate communicator with a talent for helping others navigate important decisions? AMFM Healthcare is looking for a Full -Time Admissions Coordinator to join our incredible team! This remote role offers you the opportunity to make a real impact in the lives of individuals and families seeking behavioral health and mental health services.

As an Admissions Coordinator, you’ll be the first point of contact for prospective clients — playing a vital role in guiding them through the admissions process with empathy, clarity, and professionalism. You’ll collaborate with both clients and internal clinical teams to ensure a smooth, welcoming intake experience.

What We Offer:

• Hourly Pay: $20.00–$25.00 per hour (commensurate with experience)

• Schedule: Full Time, Monday-Friday

• Flexible Hours: 9:00 AM–5:30 PM EST

• Work Remotely: Enjoy the flexibility and convenience of a fully remote position

• Positive Culture: Join a supportive, compassionate, and collaborative team

• Growth-Oriented: Build your career with a company that values development and internal mobility

What You’ll Do:

• Answer inbound calls from prospective clients and their families

• Conduct preliminary assessments to determine eligibility and fit for our programs

• Gather and organize documentation needed by the Director of Admissions and clinical leadership

• Schedule intake assessments and coordinate with internal teams for a seamless handoff

• Support families by guiding them through the admissions process, including financial and insurance discussions

• Provide emotional support and clear information to clients during a stressful and uncertain time

• Maintain accurate records and communication using Salesforce CRM and other platforms

• Attend and participate in admissions team meetings to stay aligned and informed

What We’re Looking For:

• Strong verbal and written communication skills with a warm, professional tone

• Ability to multitask and remain calm under pressure

• Friendly and empathetic demeanor with a passion for helping others

• Familiarity with behavioral health or willingness to learn

• Proficient in Microsoft Office, Google Workspace, Adobe Acrobat, and Salesforce or similar CRM systems