Medical Secretary, Physician Practice

divh2Medical Secretary/h2pThe Medical Secretary plays a key role in ensuring the smooth and efficient operation of the medical office. This position provides essential clerical and administrative support, managing both incoming and outgoing correspondence, maintaining departmental manuals, and supporting clinician scheduling. The Medical Secretary also oversees the organization of filing systems to keep the office running seamlessly. As the primary point of contact for patients, this role fosters a welcoming environment while also serving as a liaison between the practice and external support services./ppDeliver high-quality secretarial support by expertly handling typing, filing, faxing, and ensuring office equipment is well maintained./ppCoordinate clinician schedules while seamlessly registering patients and verifying insurance and referral information./ppServe as a key point of contact by answering, directing, and screening calls, and efficiently arranging meetings./ppManage incoming mail and correspondence, ensuring timely routing and distribution to appropriate staff./ppMaintain accurate departmental tracking systems and generate cumulative reports as needed./ppOversee treatment room readiness and clinical inventory; proactively order supplies to ensure smooth operations./ppCollect patient payments including co-pays and fee for service charges, ensuring accurate financial documentation./ppPrepare and organize medical records according to provider specifications and documentation standards./ppExecute patient registration and billing processes using EPIC, Cerner and IDX systems with precision./ppCraft clear, professional correspondence free of grammatical errors, and facilitate prompt communication./ppFoster strong working relationships with patients, providers, vendors, and internal departments./ppUphold patient confidentiality and adhere to all hospital and regulatory compliance standards./ppExhibit adaptability and problem-solving skills in a fast-paced environment, maintaining a positive and supportive attitude./ppDemonstrate reliability and punctuality by consistently arriving on time and meeting scheduled responsibilities./ppMust possess a high school diploma or equivalent./ppOne year of job-related experience is required./ppPrior experience with an electronic medical record system is strongly preferred./p/div