HVAC Service Technician

General Job Description Job Summary We are seeking a dependable and customer-focused Electrical Warranty Service Technician to join our team servicing the Leander area. This role is responsible for responding to and resolving residential warranty service calls, diagnosing electrical issues, and ensuring high-quality workmanship and customer satisfaction. The ideal candidate is motivated, detail-oriented, and committed to delivering excellent service while representing our company professionally in the field. Key Responsibilities Warranty Service Calls Respond promptly to residential warranty service requests in the Leander area Diagnose and troubleshoot electrical issues in homes Perform necessary repairs to meet warranty standards and company expectations Ensure all work is completed efficiently and correctly the first time Diagnostics & Repairs Identify electrical system malfunctions and determine appropriate solutions Repair or replace defective wiring, devices, panels, and related components Verify system functionality and safety after repairs Customer Communication Communicate clearly and professionally with homeowners Explain issues, repairs, and resolutions in an easy-to-understand manner Provide a high level of customer service to maintain strong client relationships Documentation & Reporting Accurately document all service calls, work performed, and materials used Complete work orders and service tickets in a timely manner Safety & Compliance Follow all safety protocols and electrical codes Ensure all work complies with local, state, and national regulations Minimum Education None Minimum Years of Experience 2-4 Qualifications Minimum Residential Wireman License (required) Warranty service experience highly preferred but not required Strong troubleshooting and problem-solving skills Ability to work independently with minimal supervision Ability to communicate effectively in English (read, write, and speak) Strong interpersonal and customer service skills Must be able to pass a background screening and drug test Valid driver’s license with a clean driving record Work Environment Field-based role servicing residential homes in the Leander area Work may be performed in attics, crawl spaces, and outdoor conditions Exposure to heat, dust, and tight working spaces Fast-paced environment requiring time management and adaptability Physical Requirements Ability to lift and carry up to 75 lbs Ability to climb ladders and work in confined spaces (attics, crawl spaces) Comfortable working in varying weather conditions Why Join Us? Immediate opportunity - we are hiring ASAP Competitive pay based on experience Opportunity to grow with a strong and supportive team This position is not eligible for visa sponsorship or work authorization support. Candidates must be authorized to work in the United States on a full-time basis without current or future need for employer sponsorship. License Required Yes Job Locations US-TX-Leander Company Overview IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 10,200 employees at over 174 domestic locations across the United States. Our commitment to our employees is reflected by our actions: Safety is Priority One – and our record shows it Competitive Pay Company 401K plan with Employer Contribution Match Company Paid Time Off Company Paid Life Insurance Choice of Medical Coverage including Prescription and Short Term Disability Plans Choice of Dental and Vision Coverage Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage Auto and Home Insurance Discount Programs EEO Statement EEO & Affinity Action The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government. View Your Equal Employment Opportunity rights under the law. Know Your Rights: Workplace Discrimination is Illegal; Conozca sus Derechos: La Discriminación en el Lugar de Trabajo es Ilegal Disability Accommodation IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at View phone number on click.appcast.io or any IES office to request assistance. IES Participates in E-Verify/IES participa en el programa E-Verify E-Verify Information/ Información sobre E-Verify English/Español Right to Work/Ley de Derecho al Trabajo English/Español #J-18808-Ljbffr