Chiller Technician

American Chillers Chiller Support TechnicianAmerican Chillers designs and manufactures industrial process chillers and cooling systems for a growing range of demanding applications — pool & spa, industrial processes, breweries, medical systems (MRI/LINAC), battery energy storage (BESS), data centers, and more. We build custom, engineered-to-order equipment, and we take care of our customers long after the unit ships.The RoleWe're hiring a Chiller Support Technician — a sharp, driven technical person who becomes the backbone behind our product once it leaves the floor. You'll help customers and field technicians solve problems, own the technical documentation that ships with every chiller, and help keep our manufacturing process and workstations running clean.This is a role with a ceiling, not a cap. You'll work alongside and learn from our most experienced technical people, get your hands on real equipment across interesting markets, and grow into a key technical leader as we scale. We're looking for someone hungry — early in their career but clearly a standout — who wants to own something and build it into a career.What You'll DoSupport customers and field techs — Be the technical voice on the phone for start-up questions, alarms, and troubleshooting. Work the common issues, learn the hard ones fast, and escalate when it's truly an engineering call.Own the technical documentation — Write and maintain the paperwork that ships with every unit: O&M manuals (especially service and troubleshooting sections), and keep electrical schematics and wiring diagrams current and accurate against the units we actually build. (Our engineering team designs the new schematics; you help write, maintain, and improve the documentation around them.)Support the manufacturing process — Learn and help maintain our chiller build process in Odoo (our ERP) — work instructions, routings, and records — so production always works off the truth.Help improve the floor — Pitch in on workstation layout, tooling, and continuous-improvement efforts that make the build cleaner, safer, and faster.Build deep product knowledge — Learn our chiller line inside and out and become the go-to technical resource customers and the team trust.