Bell Person

About the Role We are currently seeking a professional and courteous Bell Person to join our team at OKANA Resort & Indoor Waterpark. As a Bell Person, you will be responsible for providing superior service, being the first and last impression our guests experience, and ensuring every stay begins and ends with exceptional care. Responsibilities Greet guests in a friendly and approachable manner upon arrival and departure. Assist guests with luggage handling, storage, and delivery to and from guest rooms. Assist with handling and distribution of guest packages and parcels. Provide accurate information and directions to hotel amenities, services, and events. Maintain cleanliness and organization of the bell stand, luggage storage, lobby, and entry areas. Properly log and track all luggage trips and deliveries originating from the bell stand. Coordinate with Front Desk and Valet to fulfill guest requests seamlessly and efficiently. Qualifications High School diploma; some college preferred. Excellent communication skills and an engaging personality to interact with guests, resort associates, and local businesses. Fluent in English; able to speak, read, and write. Previous experience as a Bell Person or in a customer service role preferred. Familiar with the local area, including attractions and entertainment venues. Ability to maintain service levels under high pressure environments. Ability to work outdoors in all weather conditions. Ability to lift and carry up to 75 lbs and stand for extended periods. Flexibility to work all shifts, including holidays and weekends. Compensation Base pay: $10.00 per hour. Equal Opportunity Employer Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. #J-18808-Ljbffr OKANA Resort & Indoor Waterpark