Guest Services

At Andretti, performance isn't optional, it's the standard. Every role contributes to an experience defined by precision, pace, and execution. At Andretti Indoor Karting & Games, this isn't just a job, it's an experience. We create adrenaline-fueled moments where speed, competition, and connection come together and our team is at the center of it all. Built for People Who Want More We're looking for those who want to grow, lead, and be part of something bigger. Energy You Can Feel Opportunities to Grow Clear paths to advance, develop your skills, and build a career, not just a job. A Team That Wins Together We support each other, celebrate success, and show up ready to perform. Experiences That Matter You're not just serving guests - you're creating moments they'll remember. Whether you're starting your career or stepping into leadership, Andretti is a place where you can build something meaningful. This is a team built on performance. At Andretti, we operate in fast-moving environments where expectations are high and execution matters. Whether you're on the floor, in the kitchen, or leading a team, your role directly impacts the guest experience. We're looking for people who take ownership, move with urgency, and perform under pressure. Bring the Fun with ANDRETTI We're always looking for bright, talented and outgoing people. An Andretti Associate is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional Guest Service. All positions are responsible for assisting guests in various areas and in many capacities, listening to requests in a friendly manner, while following Andretti Indoor Karting and Games high standards of quality to ensure Guest satisfaction. Our Amusements team keeps the fun going and the games ready to play. From electric kart racing to the latest games, simulators, and skill challenges, this role helps guests jump into the action. Our Food & Beverage team delivers friendly, efficient service in a fast-paced environment. Team members help prepare, serve, and support a great guest experience from start to finish. Premium service, great vibes, and a guest-first attitude make every shift at Andretti stand out. As general service staff, you help create a welcoming, high-energy experience for every guest. Our Management team sets the standard and keeps everything running with precision. In this role, you guide the team, support strong performance, and help create an outstanding guest experience. I have worked in entertainment my whole career, but nothing compares to the energy of this place on a Friday night. Every single shift, someone walks out of here with a story they are going to tell for years. I get to be part of that. Andretti is not just a job. It's the best job. Baily Saint Armand Track Manager I began my Andretti journey as a Server, and through hard work and dedication, I was promoted to Team Lead. Over the past five years, I've grown tremendously, not only in my career, but also as a person. The leadership opportunities and experiences I've gained have helped build my confidence and prepare me for future success. What I enjoy most about working at Andretti is the opportunity to meet and interact with new guests every day. Helping create memorable experiences for people from all walks of life makes each shift unique and rewarding. I also appreciate the welcoming atmosphere across all Andretti locations, it's an environment where both guests and team members feel comfortable and supported. What I enjoy most about working at Andretti is the sense of family I've found here. Throughout my time with the company, I've built friendships and relationships that I know will last a lifetime. Working alongside people who genuinely care about one another has made every day enjoyable. One of the most rewarding parts of working at Andretti is that I rarely feel like I'm actually working. Every day, I have the opportunity to play a small part in creating memories that our guests will carry with them long after they leave. Very few people have the chance to make a positive impact on someone's day, or even their life, and I never take that privilege for granted. Knowing that I get to do that every day is what motivates me. One of the things I enjoy most about working at Andretti is the people. Every day I get to work alongside friendly faces that make coming to work enjoyable. The relationships I've built with my teammates have created an environment where I feel supported, challenged, and excited to come to work each day. As a growing company, Andretti offers endless opportunities to develop both personally and professionally. I've experienced that growth firsthand and have been encouraged to continue learning, taking on new challenges, and expanding my career. One of the things I appreciate most about Andretti is the support and trust I have received from my team. I have been encouraged to think creatively, leverage my professional network, and take ownership of initiatives that make a real impact. What Drives Us Our Vision We go beyond being just a place to visit. We create high-energy experiences where guests can feel the thrill, connect with the people around them, and make lasting memories that stay with them long after the day is over. Our Mission To lead the next generation of immersive entertainment by strengthening our presence in local communities and expanding into dynamic markets nationwide while honoring the Andretti legacy through excellence, integrity, and innovation. Our Motto We seek a commitment to excellence, which is true to the Andretti name. At Andretti Indoor Karting & Games, our motto, "Striving for Perfection; Achieving Excellence," inspires our team to deliver top-tier fun, service, and performance. Ready to Get Started? Your Next Opportunity Could Start Here. Competitive Pay Reliable income with opportunities to grow Growth Opportunities Move into new roles as you gain experience Flexible Scheduling Work hours that fit your life Supportive Team Environment Work with people who have your back On-the-Job Training Learn as you go, with support from your team Employee Perks Enjoy attractions, food, and team events 401(k) with 4.5% Company Match Invest in your future with company-backed retirement support Medical, Dental & Vision Insurance Comprehensive health benefits available for full-time team members Paid Time Off Take time to rest, recharge, and enjoy life outside of work Performance-Based Growth Opportunities to advance based on results and ownership Surgery & Care Support Programs Access to concierge scheduling and $0-cost procedures through select providers 401(k) with 4.5% Company Match Invest in your future with company-backed retirement support Financial Protection Benefits Voluntary life, critical illness, accident, and hospital coverage options Comprehensive Health Coverage Medical plan options, plus dental and vision coverage Career Mobility Opportunities across roles and expanding locations Health Savings Account (HSA) Company contributions available, with long-term tax advantages High-Energy Environment Fast-paced operations built on accountability and execution On-Demand Care Access Virtual medical and mental health support available anytime Employee Perks Access to attractions, dining, and team experiences Andretti Indoor Karting & Games is seeking a Cashier to join theteam! Experience with family entertainment centers is great, but not necessary – . Andretti Indoor Karting & Games. We are a Team that constantly strives for perfection in the Family Entertainment Center experience. We are focused on delivering the absolute best in exhilarating, cutting edge Karting on indoor multilevel tracks, immersive multi-player Virtual Reality Simulators, arcade fun, and amazing event spaces & restaurants, all in spotlessly clean venues staffed with warm & knowledgeable Team Members. We are committed to creating a work environment that both supports you in your career growth and challenges you to achieve your best! If you want to be part of a winning team, in a professional and high energy environment, . Andretti has top tiered pay, incredible benefits like 401k with a company match, and opportunities to grow and show your talent! POSITION SUMMARY Greet and respond to guests in a friendly and positive manner with a sense of urgency. Operate scanners, registers and all POS systems. Count money in the cash drawer at the beginning of the shift to ensure accurate pars. Perform basic math functions to collect and process payments for all activities purchased. Receive payments by cash, credit card or vouchers and issue receipt, credits and/or change to guest. Take couponsand passes and scan or input them correctly in the Point-of-Sale system. Verify personal information on guest ID and compare to the waiver system. Assist with lane set up, shoe rental, ball selection and bowling instructions. Schedule activity times according to Andretti Standards. Observe, instruct and monitor Guests for safety and guideline adherence. Assist with Guest recovery and notifymanager to ensure positive Guest experiences. Communicate clearly and professionally while interacting enthusiastically with Guests and fellow co-workers. Work as a team player in meeting guests needs, and actively contributeto the efforts of other departments. Attend all required department and company meetings and training sessions. Maintain a clean work area in compliance with Andretti Indoor Karting & Games policies and procedures. Be aware and knowledgeable of facility emergency procedures. Perform Opening, Running and Closing department duties as assigned. Follow proper uniform guidelines according to Andretti Indoor Karting and Games. Display excellent communication skills both verbal and nonverbal. Skills & Requirements High School Diploma or equivalent. The desire and ability to be pleasant, upbeat and sociable throughout the workday. Be able to work a varied schedule to include days, nights, holidays and weekends. Andretti Indoor Karting & Games can be the Starting Line for your Career! Andretti Indoor Karting & Games (AIKG) isa rapidly growing Family Entertainment company with locations in Florida, Georgia, Texas, and Arizona, with more locations coming throughout the US. We are DRIVEN to develop, train and promote from our entry level positions! We offer support for ongoing professional development and training. Salary from $16-17/hr AIKG has the BEST staff, so managers workwith and lead motivated professionals! Commuter Savings Program 401k retirement program with 4.5% company match Physical Requirements The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodation willbe made to enable individuals with disabilities to perform the essential functions. Walk or stand for extendedperiods of time. Must be able to lift up to 15 lbs. on a regular and continuing basis. Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50lbs. The ability to communicate quickly and accurately. The work environment may include bright, dim or flashing lights and loud sounds. Requires manual dexterity to use and operate all necessary equipment. Be able to understand, follow and maintain safety standards at all times. #J-18808-Ljbffr