Senior Billing and Collections Analyst

Pioneer your career! Körber is the home for passionate people who innovate, collaborate and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. Together, we aim for being the first to do the right thing at the right time.

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The Senior Billing & Collections Analyst is responsible for managing and optimizing the end-to-end order-to-cash process across project and service-based business portfolios. This role ensures accurate and timely invoicing, effective collections, cash application, credit management, and receivables governance while driving achievement of billing and cash flow objectives. The position serves as a key partner to Project Controlling, Operations, Supply Chain, Treasury, Accounting, the Shared Services Center, and customers to improve working capital performance, strengthen financial controls, and establish scalable order-to-cash processes.

Your role in our team

• You will own the end-to-end order-to-cash cycle for assigned projects and service contracts, including billing, accounts receivable, collections, payment application, cash allocation, account reconciliation, and credit management
• Lead the development, implementation, and continuous improvement of billing and collections processes, procedures, controls, escalation paths, and governance frameworks to ensure a scalable, efficient, controlled, and auditable receivables environment
• Drive monthly and quarterly invoicing objectives by managing billing pipelines, validating billing readiness, forecasting invoicing activity, and proactively resolving upstream issues. Partner with Project Management, Operations, Supply Chain, and other stakeholders to remove billing roadblocks and ensure invoiceable milestones are converted to revenue timely and accurately
• You will maintain the integrity, accuracy, and alignment of customer, contract, billing, and accounts receivable data across financial and operational systems by establishing validation controls, monitoring data quality, and resolving data discrepancies
• Manage customer account portfolios and collection activities by resolving payment issues and disputes, negotiating payment commitments, monitoring aging, and developing strategies to improve cash conversion, recoverability, and working capital performance. Lead credit and receivables risk management activities, including credit assessments, credit limit reviews, exposure monitoring, bad debt analysis, and risk mitigation actions
• Develop and maintain cash collection forecasts, receivables analyses, and performance reporting, providing actionable insights into billing performance, collection trends, cash flow expectations, aging exposure, service levels, key performance indicators, and other working capital metrics
• Perform and oversee complex customer account, Statements of Account, accounts receivable subledger, and general ledger reconciliations. Investigate, resolve, and document discrepancies in accordance with company policies and accounting requirements. Serve as the primary interface for billing, collections, and receivables matters with customers, Shared Services Center teams, and internal stakeholders, establishing accountability, monitoring performance, and driving issue resolution and escalations
• Support internal and external audits by maintaining comprehensive process documentation and complete, accurate records; ensure control and policy compliance across order-to-cash activities; and perform other duties as assigned

Your profile

• You have a bachelor’s degree in Finance, Accounting, Business Administration, or a related field, with a minimum of 10 years of progressive experience in accounts receivable, billing, collections, credit management, project accounting, or order-to-cash operations
• Advanced knowledge of billing, accounts receivable, collections, credit management, cash application, and end-to-end order-to-cash processes, with demonstrated experience managing invoicing and collections in project-based, engineering, manufacturing, industrial, technology, or solutions-oriented organizations
• Advanced proficiency in SAP FI/AR and SD Billing is required; experience with SAP PS/CO, project-based billing, project revenue recognition, and milestone-driven contract structures is preferred
• Advanced Microsoft Excel proficiency, including complex reconciliations, financial analysis, forecasting, large data set management, and analysis of working capital metrics such as DSO and aging; Power BI or other business intelligence and reporting tools experience is preferred
• Demonstrated ability to develop, implement, standardize, and continuously improve financial processes, controls, operating procedures, and operational frameworks while maintaining effective day-to-day execution; experience supporting ERP implementations, order-to-cash transformations, or process standardization initiatives is preferred
• Strong analytical, problem-solving, and decision-making skills, including the ability to identify process inefficiencies, determine root causes, implement sustainable solutions, manage customer escalations and reconciliations, and support cash flow forecasting and financial performance management
• Excellent verbal and written communication, negotiation, stakeholder management, and customer relationship skills, with proven ability to collaborate effectively across Sales, Customer Service, Operations, Shared Services/Global Business Services, and other cross-functional teams while managing competing priorities and delivering results in a fast-paced, deadline-driven environment. Experience in multi-entity, multi-currency, or international environments is preferred
• Ability and willingness to travel domestically and internationally as required by business needs, including the ability to obtain and maintain required travel documentation (including a valid passport, where applicable) and lawfully enter and exit the United States and other required countries. Must be able to fulfill the travel requirements of the role without legal or regulatory restrictions that would prevent or limit required travel

Eligible applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas for this position. 

Your benefits

• You will enjoy a flexible work environment that supports your work-life balance; we offer paid time off for parental leave and 22+ days off for personal time and holidays

• You will have access to medical, dental, and vision insurance plans with FSA or HSA options, and a 401(k) plan with a company match up to six percent 

• You are provided with several company-paid benefits, including vision insurance, short and long-term disability and basic life insurance plans, and educational and employee assistance programs 

Your working environment at Körber 

Körber is pioneering cutting-edge sorting technology and solutions that shape the future of mail and parcel automation across Europe, North America and Asia. Set new industry standards and champion customer-centric services and solutions with our dynamic Parcel Logistics team based in Irving, Texas, USA. 

This full-time, exempt role offers a hybrid work setting. 

Can you see yourself in this profile? Then Körber is the right place for you. We look forward to getting to know you!

Equal opportunity employer 

We are an Equal Opportunity Employer and are committed to ensuring equal employment opportunity to all applicants. All hires to our team are based on qualifications, merit, and business needs. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial, and/or local law. 

Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience, please contact us via  View email address on jobs.koerber.com . We work with selected partners and therefore ask recruitment consultancies to refrain from contacting us by mail or telephone. 

Disclaimer: The duties listed above are intended only as representation of the essential functions of this position. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change at the sole discretion of the employer. Nothing in this document alters an employee’s at-will employment status. Please note that individual compensation will be determined by various factors such as scope and responsibilities of the position, experience, education, skills, location, and market and business considerations. Applications must be submitted via our career site. 

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Apply now and join our team!

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We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status. You can find out more about our culture here Culture at Körber - it's worth taking a look!

If you have any questions or technical problems, please send us an e-mail to View email address on jobs.koerber.com . Brenda Suheili Hernandez Nazario is the responsible person for this job advertisement. We work with permanent partners and therefore ask recruitment consultants to refrain from contacting us by e-mail or telephone.

At Körber, we think long term and pursue objectives that apply across all of our business areas. In line with our vision of “Market Leadership through Technology Leadership,” we have defined our “Life 2035” goals for the next decade to ensure that Körber becomes the leading partner in our industries—Life Science, Supply Chain, and High-Tech Manufacturing—by 2035.Life 2035 is built on four pillars that define how we embrace our shaping role: Leadership, Innovation, Findependence, and Empowerment. Sustainably profitable growth and financial independence form the foundation for achieving our ambitious financial targets for the next decade. By 2035, we aim to achieve global revenues of €10 billion. You can find more at