Program Coordinator

Program Coordinator

Work Arrangement: Hybrid (On-Site and Remote mix)

Location: Durham, NC, US, 27710 Personnel Area: MEDICAL CENTER

School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,600 faculty physicians and researchers, nearly 2,000 students, and more than 6,200 staff, the Duke University School of Medicine along with the Duke University School of Nursing, and Duke University Health System comprise Duke Health, a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Health Integrated Practice, Duke Primary Care, Duke Home Care and Hospice, Duke Health and Wellness, and multiple affiliations.

Be You. Be Bold. Choose Duke.

PROGRAM COORDINATOR Southeast AIDS Education and Training Center (SE AETC) - North Carolina Partner Site Reporting Relationship: Reports to the SE AETC Program Director and collaborates closely with the Principal Investigator, faculty, clinical experts, fiscal partners, communications specialists, evaluators, and administrative staff. Work Location: Hybrid eligible, based on departmental and program needs. Travel: Regular travel throughout North Carolina with occasional regional travel.

Be You. At Duke, we celebrate individuality and recognize that the most impactful work happens when people bring their authentic selves to work every day. As the Program Coordinator for the Southeast AIDS Education and Training Center (SE AETC) North Carolina Partner Site, you will play a vital role in advancing Duke's commitment to improving health outcomes through education, collaboration, and workforce development. You'll join a mission-driven team dedicated to strengthening the capacity of healthcare professionals to deliver high-quality HIV prevention, treatment, and care services across North Carolina. Whether you're coordinating statewide training programs, supporting healthcare providers, building partnerships, or helping learners gain new skills, your work will directly contribute to healthier communities and improved patient outcomes.

Be Bold. This is an opportunity to make a meaningful impact through program coordination, relationship building, educational event management, and operational excellence. You will transform strategic goals into successful training programs that support health professionals across North Carolina and contribute to regional initiatives throughout the Southeast.

What You'll Do

Program Management & Operations

Coordinate daily implementation of the approved SE AETC work plan and program activities. Maintain project timelines, activity schedules, documentation, and deliverable tracking systems. Support preparation of monthly, quarterly, and annual program reports. Manage participant records, registrations, attendance tracking, evaluations, and program documentation. Maintain organized electronic files, standard operating procedures, training records, and compliance documentation. Participate in Duke and regional SE AETC meetings and monitor action items and follow-through.

Training & Educational Event Coordination

Plan and coordinate in-person, virtual, and hybrid educational programs from concept through completion. Manage logistics including registration, speakers, technology platforms, training materials, participant communications, and event evaluations. Coordinate clinical preceptorships, mentorship opportunities, classroom training, and professional development activities. Support continuing education accreditation processes, documentation, disclosures, and attendance verification. Provide live event support, troubleshoot operational issues, and ensure a positive learner experience.

Data, Evaluation & Reporting

Maintain accurate participant, event, and evaluation data within required databases and reporting systems. Compile learner demographics, attendance data, evaluation outcomes, and supporting documentation. Monitor program performance measures and contribute to sponsor reporting requirements. Assist with data collection and documentation needed for HRSA and SE AETC reporting.

Outreach & Community Engagement

Foster relationships with healthcare providers, health systems, health departments, community organizations, universities, and professional associations throughout North Carolina. Promote training opportunities through email communications, newsletters, marketing materials, websites, and social media channels. Respond to inquiries regarding educational services, technical assistance, and training programs. Represent Duke and SE AETC at meetings, educational events, and partner engagements.

Fiscal & Administrative Support

Coordinate event expenses, purchasing activities, travel arrangements, speaker reimbursements, and invoice documentation. Monitor spending associated with program activities and communicate potential budget concerns. Assist with vendor coordination, contracts, honoraria, procurement requests, and operational documentation. Partner with grants, finance, procurement, and sponsored programs staff to support compliant financial processes.

Team Collaboration

Work closely with program leadership, faculty, staff, and external partners to advance program goals. Support continuous improvement initiatives by identifying opportunities to strengthen workflows and participant experiences. Provide guidance and support to temporary staff, student workers, or volunteers as assigned. Perform other related duties required to support program success.

What We're Looking For

Required Qualifications Education Bachelor's degree in a related field. Experience One year of experience in program administration, academic support, instructional programming, counseling activities, or related work involving coordination of programs and events. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.

Position-Specific Skills We're seeking candidates who demonstrate: Strong organizational, project management, and event coordination skills. Excellent written, verbal, and interpersonal communication abilities. Attention to detail and commitment to data accuracy and documentation integrity. Ability to independently prioritize work, solve problems, and manage multiple competing deadlines. Experience using productivity software, virtual meeting platforms, databases, and online registration systems. Ability to develop communications and marketing materials for diverse audiences. Strong customer service orientation and commitment to collaboration and professionalism. Ability to travel throughout North Carolina and occasionally throughout the Southeast region.

Preferred Qualifications While not required, the following experience will help you excel in this role: Three or more years of related program coordination experience. Experience in public health, healthcare, workforce development, continuing education, higher education, or nonprofit organizations. Knowledge of HIV prevention, HIV care, Ryan White programs, or other federally funded health initiatives. Experience coordinating continuing education accreditation activities and learner documentation. Familiarity with learning management systems, registration platforms, evaluation systems, CRM platforms, or grant-reporting databases. Experience supporting communications, newsletters, professional outreach, or social media engagement. Knowledge of North Carolina healthcare, public health, academic, or community-based healthcare systems. Experience supporting purchasing, travel, vendor management, or sponsored program operations.

Why Duke?

At Duke, you'll find more than a job. You'll discover a community committed to innovation, collaboration, learning, and service. What We Offer Competitive compensation and comprehensive benefits. Professional development and career growth opportunities. Collaborative and mission-driven work environment. Hybrid work flexibility based on operational needs. Opportunity to contribute to improving healthcare access and outcomes throughout North Carolina. A culture that values diversity, equity, inclusion, and belonging.

Working Conditions This position is primarily office based with hybrid work opportunities aligned with Duke policies and operational needs. Responsibilities include regular use of computers and virtual meeting technologies, coordination of training activities, interaction with internal and external stakeholders, occasional movement of event materials, and travel to partner and training locations across North Carolina.

Choose Duke. Join a team dedicated to strengthening the healthcare workforce, advancing HIV prevention and care, and improving health outcomes throughout North Carolina and the Southeast. Your expertise in coordination, communication, and relationship building can help create meaningful change for healthcare professionals and the communities they serve.

Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $45,661.00 to USD $73,140.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer. Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: Equal Opportunity Employer: Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy- related conditions), sexual orientation, or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and reasonable accommodation(s)