Director of Residence Life

Director Of Residence LifeBrenau University's Residence Life strives to provide an on-campus living environment that is not only comfortable, inclusive, safe, and secure, but also conducive to academic and personal growth for all students. The Director of Residence Life provides leadership and vision to the department while managing housing operations, supervising the Residence Life staff, and implementing an inclusive and holistic residential experience for approximately 500 students on the Gainesville campus. This position will provide direction, supervision, strategic planning, and fiscal management for the residential programming experience and all aspects of housing operations. The Director will manage responses to communication with students, families, and university partners.As a member of the Division of Student Development & Engagement, the Director of Residence Life must uphold the values of belonging and inclusion, collaboration, personal responsibility, professionalism, and community and citizenship. The work of this position will intentionally align with strategic priorities to advance the mission and vision of Brenau University.This position is designated as an essential employee and may be required to report to work as scheduled when University offices are closed due to severe weather or other conditions. The Director will also serve a member of the on-call rotation schedule.Reports to: Assistant Vice President/Dean of StudentsMinimum Qualifications:Education – Bachelor's degree required; Master's degree in higher education leadership, student development, or related field preferredExperience – Experience working in a higher education/student affairs/residential setting, program development and execution; experience working with diverse populationsSkills & Abilities – Strong interpersonal communication skills (oral/written), listening and student advocacy skills; ability to make sound decisions; strong organizational skills; knowledge of assessment practices including the development of learning outcomes and producing reports; knowledge of specific trends and issues affecting student life and student engagement; ability to incorporate principles of social justice into decision making; ability to lead and manage teams; skilled in relationship building; proficient with computer applications and programs associated with the position; strong customer service skills, phone and email etiquetteSupervisory Responsibilities – Supervise paraprofessional staff and student leaders; strong presentation, organization, retreat planning and supervision/management skills.Special Factors – Must be committed to teamwork and be able to work with all departments and personnel of the University, as well as demonstrate ability to work/collaborate with internal/external constituents and foster positive and productive relationshipsJob Duties & Responsibilities:Responsible for supervision of all Gainesville campus residential facilitiesMaintain up-to-date housing data that accurately reflects the campus populationProvide oversight of all housing occupancy data and coordination; specifically, room assignments and changes, the renewal process, and implements and enforces policies and proceduresLead and supervise the Residence Life staff, which includes recruiting, selection, training, team building and all personnel actions regarding Resident Assistants and support staffAssess student satisfaction in housing through formal and informal means, such as benchmarking surveys, customer satisfaction surveys, and other assessment measuresWork with Student Development & Engagement leadership and other colleagues within the division on strategic planning and implementation of such plans; prepare periodic reports on departmental operations, programs, and initiativesStay abreast of new issues and trends in higher education for students in university housing; research, gain consensus from staff and students, and write proposals for change to submit to Student Development & Engagement leadership.Regular production and analysis of data to understand the impact residency on campus has on key institutional goals such as recruitment and retentionParticipate and engage in campus life events in the evenings and on weekends, as neededAssist in the development of educational materials, procedures, and training programs for the residence hall staff and student leadersManage the implementation of residence life education and programs based on Brenau University's mission, vision, and valuesParticipate in and/or chairs various campus committees and attends meetings to represent residence life issues, serves as an expert resource on matters affecting housing and residence life; reviews, analyzes, and provides recommendations for new program development and special projects; and interfaces with various University components including Academic Affairs, Admissions, and International ProgramsAdminister student check-in, check-out, and room changes; assist with room condition reports and damage billing processesEngage in constant evaluation of current policies and procedures for the purpose of creating a Residence Life program built around best practices.Develop and maintain relationships with key stakeholders including (but not limited to) admissions, accounting, facilities, housekeeping, dining services, IT, athletics, academic affairs, and campus safety.Serve as a member of the University's Behavioral Assessment & Intervention Team (BAIT)Conducts monthly walkthroughs of residential areas to assess facilities issues or concernsCollaborates with facilities and housekeeping to ensure the proper and timely maintenance and upkeep of residential facilitiesMaintains effective communication to ensure the completion of key target dates, calendar creation and dissemination, facilities coordination, move-in and move-out, special events, summer operations, and facility renovations, or new constructionResponsible for organization and operation of all University move-in and move-out periods in collaboration with Facilities, Housekeeping, and other departmentsProvides excellent customer service with regards to Residence Life inquiries to aid in timely resolution for residential students and/or parent(s) or guardian(s)Oversees coordination and participation for special events including emergency response programs, extreme weather (snow, tornados etc.), summer housing usage (i.e. camps, conferences and offline work), seasonal events (move-out/ -in periods, turns)Other duties as assignedExpectations:Ability to be present on campus during non-business hours depending on the event or emergencyAbility to manage and oversee response times, schedules, protocols, post incident assessments related to both standard and emergency responseAbility to ensure compliance with campus emergency procedures while accounting for the impact on campus housing studentsAbility to lead and serve on division and university committeesAbility to work in partnership with staff, faculty, administrators, students, and department directorsAbility to handle multiple tasks or projects at one time meeting assigned deadlinesMaintain a commitment to the university's mission and fundamental goals, the division's mission, and the department's goalsAssume an active role in the on-going developmental process of each student to insure maximum growth of the individualPromote and encourage students in responsible self-direction and ethical behaviorAid students in obtaining assistance from other student services through referrals and provide crisis intervention when neededWork with IT in maintaining intranet website relevant to position's responsibilitiesMaintain necessary files and documentsFollow established procedures when storing, communicating, releasing, or destroying confidential materials with regard to student information and FERPA regulationsEncourage and support a team approach to working with all colleaguesMonitor risk management with regard to areas of responsibilityDevelop and maintain a departmental budget and sound fiscal managementSupervisory Responsibilities: Supervise paraprofessional staff and student leadersWork Hours: Full-time. 37.5 hours per week. Generally, Monday-Friday from 8:30 a.m.- 5:00 p.m. Hours may be extended to meet the needs of the department. Nights/weekends as needed.Appointment Length: 12 months, continuousEnvironmental and Working Conditions/ Physical Demands and Aptitudes: Sedentary work. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Prolonged periods sitting at a desk and working on a computer. Must have the ability to travel short distances, and/or drive a vehicle to deliver and pick up materials. Exerting up to 15 pounds of force to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.On-campus housing available.Title IX Implications: Responsible employee Any employee who is not a confidential employee. Brenau University requires that all Responsible