Customer Success Manager
$65k - $80kWealth Society
This range is provided by Wealth Society. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $65,000.00/yr - $80,000.00/yr Direct message the job poster from Wealth Society We’re hiring a full-time, in-house Customer Success Manager to support and engage the high-level members of The Wealth Society — a top-ranked, invite-only wealth-building community hosted on Skool. Your mission is to ensure every member enjoys a seamless, high-value experience while helping drive onboarding, engagement, retention, and renewals at scale. You’ll manage day-to-day member workflows across Skool , Go High Level (GHL) , and our internal trackers, while collaborating closely with leadership (including the COO) to execute our client retention strategy and optimize the member journey. This is a fast-paced, impact-driven role ideal for someone who is highly organized, tech-savvy, and passionate about helping people succeed inside a high-performance community. Compensation Up to $15,000 in performance-based bonuses , tied to member retention, engagement, and operational execution Comprehensive medical, dental, and vision insurance Complimentary membership to The Wealth Society (valued at $6,500/year) Exclusive back-end access to The Wealth Society leadership team Paid time off and major holidays Direct exposure to elite investing conversations, strategies, and systems Room for long-term growth inside a fast-scaling business Responsibilities Skool (Community Platform) Approve and onboard new members daily Welcome members and ensure they understand how to access tools, content, and community features Moderate posts and comments to maintain a high-quality, scam-free environment Monitor engagement and flag churn risks or disengaged users Respond to community DMs and questions in a helpful, professional tone Keep the Resources tab updated with tools, links, and event info Post important updates or announcements on behalf of the team Support member retention by proactively engaging and offering check-ins or nudges Go High Level (CRM & Email Automation) Maintain and update member records inside GHL Track plan type, join date, renewal date, tags, and engagement levels Tag and segment members by pricing tier, VIP status, and renewal stage Set up and manage automated email workflows (onboarding, renewals, upgrades) Ensure correct sequencing and timing for lifecycle communications Support CRM hygiene and help improve internal tagging systems Collaborate with the COO to manage key metrics and support retention workflows Member Retention & Lifecycle Support Assist with loyalty rewards and renewal bonus fulfillment Coordinate personalized touches for milestone moments and high-value members Prepare weekly reports on member retention, churn risk, and engagement trends Provide feedback and ideas to continuously improve the member journey Manage swag fulfillment for new members and VIP upgrades Maintain an organized swag tracker (items, shipping dates, fulfillment status) Coordinate premium packaging to ensure a polished, on-brand experience Oversee inventory, vendor coordination, and reordering as needed Qualifications & Education 3–5 years of experience in customer success, community management, or online membership/coaching programs Comfortable using platforms like Skool, Go High Level (GHL), Google Sheets, or similar tools — we’ll train you on the specifics if needed Familiarity with email workflows and lifecycle communication strategy is a plus Excellent written and verbal communication skills with a friendly, professional tone Highly organized, proactive, and adaptable in a fast-paced environment Based locally or willing to relocate (this is a full-time, in-house role) Bonus: Experience in finance, investing, or coaching communities is a strong plus Why Join Us? Be part of a top 1% investing community helping people achieve real financial freedom Work directly with a high-performing, mission-driven leadership team Play a core role in shaping the member experience and scaling the retention engine Enjoy long-term growth opportunities in a dynamic, fast-growing company Apply now and help us build something legendary. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Referrals increase your chances of interviewing at Wealth Society by 2x Get notified about new Customer Success Manager jobs in Scottsdale, AZ . Phoenix, AZ $118,000.00-$201,600.00 3 days ago Phoenix, AZ $80,000.00-$110,000.00 2 days ago Customer Success Manager (Healthcare IT- HCIT) Scottsdale, AZ $60,000.00-$65,000.00 2 weeks ago Phoenix, AZ $60,000.00-$90,000.00 2 weeks ago Gilbert, AZ $70,000.00-$80,000.00 1 week ago Sr. Customer Success Manager, Healthcare Associate Customer Success Manager (CO, UT, AZ, NM) Phoenix, AZ $75,000.00-$85,000.00 2 weeks ago Customer Success Manager, Differentiated Support, Amazon Shipping Sr. Customer Success Manager, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 1 week ago Sr. Customer Success Manager, Strategic Account Services Sr. Customer Success Manager, Strategic Account Services Sr Customer Success Manager, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 2 weeks ago Senior Customer Success Manager, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 6 days ago Sr Customer Success Manager, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 2 weeks ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 4 days ago Customer Success Manager (CSM) - SAP Academy for Customer Success - Tempe (HYBRID) Tempe, AZ $78,000.00-$180,700.00 3 days ago Scottsdale, AZ $60,000.00-$65,000.00 1 week ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 1 week ago Senior Customer Success Manager, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 2 weeks ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 1 week ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 2 weeks ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 1 week ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 1 week ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 1 week ago We’re unlocking community knowledge in a new way. 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- ...unified data loss prevention and insider risk management platform that protects sensitive data... ...endpoint devices, and more. Hundreds of customers, spanning AI innovators to top 10 banks,... ...the role: As an Enterprise Customer Success Manager at Nightfall AI, you will own strategic...SuggestedRemote work
GrabJobs
Scottsdale, AZ4 days ago $75k - $105k
...over 1,300 nonprofits , Feathr is purpose-built to help our customers unlock more results, time, and confidence. Feathr's software... ..."help the helpers" you've come to the right place. Customer Success Manager Compensation: $75,000 base annually, $105,000 OTE. Benefits:...SuggestedFull timeContract workWork experience placementWork at officeRemote workHome officeShift workGrabJobs
Scottsdale, AZ2 days ago$65k
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Scottsdale, AZ6 days ago- ...based CRM business owners app which also includes Field Service Management, Sales & Marketing Automation We are located in Scottsdale... ...measurable solutions Experience establishing, tracking and reporting customer metrics across the organization Superior communication skills...SuggestedLocal area
TheRIIM LLC
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- ...coverage recommendations that meet each family's needs ◾Build and manage your own client portfolio with guidance from experienced... ...with an interest in finance, education, or social impact ◾Experience in leadership, customer service, or peer mentoring is a plus...Full time
Globe Life: Moore Organizations
Scottsdale, AZ1 day ago $70k - $75k
...Job Description Job Description Enterprise Customer Success Manager MariaDB is making a big impact on the world. Whether you're checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout...Full timeLocal areaRemote workRelocationVisa sponsorshipWork visaFlexible hours- ...High school diploma or equivalent and 1 year previous retail, customer service or attraction experience required. Ticketing experience... ...with disabilities to perform the essential functions. Successful completion of a pre-employment drug testing and background investigation...Shift workAfternoon shift
OdySea Aquarium
Scottsdale, AZ2 days ago - ...global community of diverse talent and perspectives, we drive success in a new business architecture that disrupts conventional practices... ...), ensuring delivery excellence and measurable outcomes. Manage planning, delivery governance, escalations, and delivery risk across...Full timeWork experience placementLive inWork at officeLocal area
- A leading entertainment venue in Scottsdale is seeking enthusiastic individuals for a guest service role. Responsibilities include welcoming guests, serving beverages, maintaining cleanliness, and ensuring a memorable experience. Ideal candidates will have previous guest...Hourly pay
PopStroke Entertainment Group
Scottsdale, AZ2 days ago - ...Vanguard’s strategic priorities and ensures the organization is focused on the most important client, crew, and business questions.Leads managers, research professionals, and multidisciplinary teams responsible for generative and evaluative research, continuous discovery,...Full timeWork at office
- ...Goods priorities, challenges, and purchasing behaviors.Define success metrics and measure marketing performance against agreed KPIs.... ...digital, social, email, and targeted outreach.Excellent project management skills with the ability to manage multiple priorities and...Full timeLive inWork at officeLocal area
$8k
...doing...With your sales experience, ability to efficiently manage your time, excellent customer relations skills, and excitement for technology, you'll... ...integrated software solutions to be able to successfully promote and position products including: Cloud, Security...Full timeTemporary workPart timeWork experience placementShift work- ...comprehensive health and wellness care, work-life balance, and an investment in your future at its core.Fraud Client Services Advanced Manager:Lead and develop a team of Fraud Client Services Specialists responsible for fraud prevention, client support, and end-to-end case...Full timeWork experience placement
- ...Job Description Job Description The Director of Customer Success, West, is responsible for managing a team of Customer Success professionals driving customer satisfaction, retention and growth within a specific geographic area in addition to owning relationships with...
$50k - $63.16k
...technology concepts and solutions? Are customer concerns always king in your court?... ...functionality to driving backfile conversion and managed print, IT, and automation services. -... ...wins, and achieve customer goals and success through active collaboration efforts....Full timeTemporary workFor contractorsFor subcontractorCasual workWork at officeLocal areaImmediate startCanon U.S.A., Inc.
Scottsdale, AZ13 hours ago- ...Epic Travels is seeking a dependable, people-focused Remote Customer Support Team Leader to guide our virtual support team and ensure... ...updates, expectations, and priorities Collaborate with management to strengthen the overall client experience Protect confidential...Remote work
Sweetepictravels
Scottsdale, AZ1 day ago $110k - $160k
...to transform industries and provide our customers with a competitive advantage through adhesives... ...at Henkel. What youll doThe Key Account Manager, a remote position, is responsible for... ...plans & develop customer-specific success metrics beyond revenue (e.g., innovation...Minimum wageLong term contractLocal areaRemote workFlexible hours- ...across email, SMS, website, and blog, translating strategy into an elevated voice across channels. You will lead social community management, local listings, and vendor relationships, collaborating with cross-functional teams to optimize campaigns from awareness to...Work at officeLocal area
Moon Valley Nursery
Scottsdale, AZ1 day ago - About Northern TrustAs a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889,...Full timeH1bWorldwideFlexible hours
- ...in our Scottsdale, AZ or West Chester, OH offices, the Account Manager services clients with insurance policies written for Berkley Marketplace... ...sister companies. This position will be assessed based on customer focus, productivity, accuracy and thoroughness, and the ability...Work at officeWork from homeFlexible hours
$170k - $200k
...innovative provider of certificate lifecycle management (CLM), delivering solutions that help... ...reputable CAs with more than 700,000 customers, including 65% of the Fortune 500.... ...key channel partners Build long-term & successful partnerships through training & enablement...Full timeLive outRemote work- ...seeking out diverse perspectives from our customers, communities and each other.Life at Axon... ...agencies with 16-40 sworn officers, managing a larger, more complex set of accounts while... ..., negotiation, and closingProven success in a quota-carrying, commission-driven roleExperience...Work at officeRemote work
- ...software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change...Remote work
- ...with candor and care, seeking out diverse perspectives from our customers, communities and each other.Life at Axon is fast-paced,... ...outside of public safety, and build repeatable sales motions and successful partners. Commercial partnerships are key to the Enterprise effort...Work at officeRemote work
- Scottsdale, AZCommercial - Account Management /Full Time Employee /HybridLessen is the tech... ...Proactively monitor and report client KPI and success metrics Other duties as assigned. What... ...with an in-depth understanding of customer needs and pain points related to property...Full timeFor contractorsLocal areaShift work
- ...AZDescription:Purpose of position:The Account Manager is responsible for generating revenue by creating and closing customer sales opportunities within their assigned... ...implementation and support concerns and needs. Success in this position requires the ability to travel...Contract work
- ...relationships across operations, asset management, acquisitions, investments, revenue management... ...Radix in the market through customer engagements and industry events. This role... ...Salesforce.Partner closely with Client Success and Leadership teams to ensure strong internal...Contract work
- ...An established marketing agency in Scottsdale is seeking a Marketing Account Manager to build and maintain client relationships, ensure project goals are achieved, and create growth opportunities. Responsibilities include managing accounts, collaborating with internal...Full time
YouTech
Scottsdale, AZ2 days ago $24.09 - $38.51 per hour
...Sales Account Manager Do you want to advance your career with the world's first cloud... ...commerce, and more. Tens of thousands of customers all over the world trust NetSuite to... ...everyone feels empowered and set up for success. We are seeking Sales Account Managers...Hourly payContract workTemporary workWork at officeFlexible hours3 days per weekArizona Staffing
Paradise Valley, AZ19 hours ago
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