Customer Success Manager
$65k - $80kWealth Society
This range is provided by Wealth Society. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $65,000.00/yr - $80,000.00/yr Direct message the job poster from Wealth Society We’re hiring a full-time, in-house Customer Success Manager to support and engage the high-level members of The Wealth Society — a top-ranked, invite-only wealth-building community hosted on Skool. Your mission is to ensure every member enjoys a seamless, high-value experience while helping drive onboarding, engagement, retention, and renewals at scale. You’ll manage day-to-day member workflows across Skool , Go High Level (GHL) , and our internal trackers, while collaborating closely with leadership (including the COO) to execute our client retention strategy and optimize the member journey. This is a fast-paced, impact-driven role ideal for someone who is highly organized, tech-savvy, and passionate about helping people succeed inside a high-performance community. Compensation Up to $15,000 in performance-based bonuses , tied to member retention, engagement, and operational execution Comprehensive medical, dental, and vision insurance Complimentary membership to The Wealth Society (valued at $6,500/year) Exclusive back-end access to The Wealth Society leadership team Paid time off and major holidays Direct exposure to elite investing conversations, strategies, and systems Room for long-term growth inside a fast-scaling business Responsibilities Skool (Community Platform) Approve and onboard new members daily Welcome members and ensure they understand how to access tools, content, and community features Moderate posts and comments to maintain a high-quality, scam-free environment Monitor engagement and flag churn risks or disengaged users Respond to community DMs and questions in a helpful, professional tone Keep the Resources tab updated with tools, links, and event info Post important updates or announcements on behalf of the team Support member retention by proactively engaging and offering check-ins or nudges Go High Level (CRM & Email Automation) Maintain and update member records inside GHL Track plan type, join date, renewal date, tags, and engagement levels Tag and segment members by pricing tier, VIP status, and renewal stage Set up and manage automated email workflows (onboarding, renewals, upgrades) Ensure correct sequencing and timing for lifecycle communications Support CRM hygiene and help improve internal tagging systems Collaborate with the COO to manage key metrics and support retention workflows Member Retention & Lifecycle Support Assist with loyalty rewards and renewal bonus fulfillment Coordinate personalized touches for milestone moments and high-value members Prepare weekly reports on member retention, churn risk, and engagement trends Provide feedback and ideas to continuously improve the member journey Manage swag fulfillment for new members and VIP upgrades Maintain an organized swag tracker (items, shipping dates, fulfillment status) Coordinate premium packaging to ensure a polished, on-brand experience Oversee inventory, vendor coordination, and reordering as needed Qualifications & Education 3–5 years of experience in customer success, community management, or online membership/coaching programs Comfortable using platforms like Skool, Go High Level (GHL), Google Sheets, or similar tools — we’ll train you on the specifics if needed Familiarity with email workflows and lifecycle communication strategy is a plus Excellent written and verbal communication skills with a friendly, professional tone Highly organized, proactive, and adaptable in a fast-paced environment Based locally or willing to relocate (this is a full-time, in-house role) Bonus: Experience in finance, investing, or coaching communities is a strong plus Why Join Us? Be part of a top 1% investing community helping people achieve real financial freedom Work directly with a high-performing, mission-driven leadership team Play a core role in shaping the member experience and scaling the retention engine Enjoy long-term growth opportunities in a dynamic, fast-growing company Apply now and help us build something legendary. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Referrals increase your chances of interviewing at Wealth Society by 2x Get notified about new Customer Success Manager jobs in Scottsdale, AZ . Phoenix, AZ $118,000.00-$201,600.00 3 days ago Phoenix, AZ $80,000.00-$110,000.00 2 days ago Customer Success Manager (Healthcare IT- HCIT) Scottsdale, AZ $60,000.00-$65,000.00 2 weeks ago Phoenix, AZ $60,000.00-$90,000.00 2 weeks ago Gilbert, AZ $70,000.00-$80,000.00 1 week ago Sr. Customer Success Manager, Healthcare Associate Customer Success Manager (CO, UT, AZ, NM) Phoenix, AZ $75,000.00-$85,000.00 2 weeks ago Customer Success Manager, Differentiated Support, Amazon Shipping Sr. Customer Success Manager, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 1 week ago Sr. Customer Success Manager, Strategic Account Services Sr. Customer Success Manager, Strategic Account Services Sr Customer Success Manager, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 2 weeks ago Senior Customer Success Manager, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 6 days ago Sr Customer Success Manager, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 2 weeks ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 4 days ago Customer Success Manager (CSM) - SAP Academy for Customer Success - Tempe (HYBRID) Tempe, AZ $78,000.00-$180,700.00 3 days ago Scottsdale, AZ $60,000.00-$65,000.00 1 week ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 1 week ago Senior Customer Success Manager, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 2 weeks ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 1 week ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 2 weeks ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 1 week ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 1 week ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
- ...companies in the world like Deel, Moveworks, H1 and Vanta. We are looking for an experienced, motivated, and passionate Customer Success Manager to join our Customer Team at Amplemarket. At Amplemarket, we are on a mission to set the highest standards in customer...SuggestedRemote work
GrabJobs
Scottsdale, AZ3 days ago $85k - $90k
...Why You'll Love This Role: As a member of our Enterprise Customer Success team, you’ll have the opportunity to directly influence how administrators... ...getting the most out of Newsela’s solutions. You will also manage customers as they go through the Newsela Customer Journey,...SuggestedRemote workWork from homeFlexible hoursGrabJobs
Scottsdale, AZ2 days ago- ...complex work, our integrated modular software manages projects with over $1 trillion globally.... ...to support our continued growth and success. We offer our fulltime employees a... ...time off. Position Summary: As a Customer Success Manager, you will play a critical...SuggestedFull timeRemote work
InEight
Scottsdale, AZ4 days ago - ...Responsibilities: Strategic account management Manage a portfolio of Strategic accounts... ...Deep understanding of the customer motivations, pain points, business drivers... ...adoption strategy; develop and execute success/action plans to fulfill customer business...SuggestedRemote workWorldwide
GrabJobs
Scottsdale, AZ1 day ago $65k
...Job Description Job Description Customer Success Manager Base salary up to $65,000, plus commission (Hybrid working - 3 days a week required in the Scottsdale Office) Lead Forensics is a dynamic and innovative SaaS company that is revolutionizing the industry...SuggestedContract workWork at officeNight shift3 days per weekLead Forensics
Scottsdale, AZ21 days ago$20 - $25 per hour
...salary DOE About the Role We’re looking to add an experienced Customer Experience professional to our growing agency team — someone... ..., and QA Highly organized, proactive, and comfortable managing multiple priorities across multiple brands Bonus Points Experience...Full timeWork at officeMonday to FridayAGAVEZOE LLC
Scottsdale, AZ26 days ago- ...About the Role & Hiring Manager I joined Zenity because it’s tackling a new and complex security challenge that enterprises are... ...and at scale. It was also an opportunity to help shape how customer success operates in a category defining company while working alongside...Remote workShift work
GrabJobs
Scottsdale, AZ21 hours ago - ...based CRM business owners app which also includes Field Service Management, Sales & Marketing Automation We are located in Scottsdale... ...measurable solutions Experience establishing, tracking and reporting customer metrics across the organization Superior communication skills...Local area
TheRIIM LLC
Scottsdale, AZ3 days ago - ...coverage recommendations that meet each family's needs ◾Build and manage your own client portfolio with guidance from experienced... ...with an interest in finance, education, or social impact ◾Experience in leadership, customer service, or peer mentoring is a plus...Full time
Globe Life: Moore Organizations
Scottsdale, AZ21 hours ago - ...High school diploma or equivalent and 1 year previous retail, customer service, or attraction experience required. Ticketing experience... ...with disabilities to perform the essential functions. Successful completion of a pre-employment drug testing and background investigation...Flexible hoursAfternoon shift
Butterfly Wonderland
Scottsdale, AZ3 days ago $55k - $65k
...relationships with clients? If so, we'd love to meet you. Yelp's Guest Manager is a powerful front-of-house solution that helps restaurants... ...Partner, you'll take ownership of your pipeline and your success. You'll work with restaurants already using one or more Yelp...Remote jobFull timeLocal areaWork from homeFlexible hours$130k - $140k
...Hardlines and Softlines in the US. This role involves driving sales and successful implementations of supply chain solutions for major customers. The ideal candidate will have strong relationship management skills and a solid background in sales, particularly within the...Remote jobFlexible hours$94.4k - $293.8k
...value for our clients through sustained customer relevance. Our capabilities span ideation... ...customer-centric metrics Lead change-management initiatives that drive adoption, ease implementation... ...customer-service solutions for ongoing success Establish relationships with client...Contract workLive inWork at officeLocal area- ...and maintain a safe, clean, and welcoming store environment. This role requires strong communication, leadership, and the ability to manage multiple tasks in a busy retail setting. You may support overflow cashiers and assist in payroll reconciliation as needed. #J-1880...
- A leading entertainment venue in Scottsdale is seeking enthusiastic individuals for a guest service role. Responsibilities include welcoming guests, serving beverages, maintaining cleanliness, and ensuring a memorable experience. Ideal candidates will have previous guest...Hourly pay
$15.15 per hour
...and support to clients. You will assist with class selections, manage Fuel Bar orders, and maintain a clean studio environment. The ideal... ...include front desk duties, cleaning, and engaging customers. The pay range for this role is $15.15/hour. #J-18808-Ljbffr Barry...- Itlearn360 is seeking a Seasonal Customer Service Supervisor at the Fairmont Scottsdale Princess in Arizona. This role involves supervising... ...Fest and Christmas at the Princess. Responsibilities include managing communications, handling customer inquiries, and assisting with...Seasonal work
$30k - $150k
...(CRO) in conducting these homeowner presentations and guiding customers through roofing replacement decisions. This is not a high-pressure... ..., emotionally aware, technically capable, and comfortable managing conversations through video consultations and digital systems....Remote work- ...This position supports the Guest Relations Manager and supervises a 30+ person team to run... ...departure. Embrace and model excellent customer service, run efficient business... ...disabilities to perform essential functions. Successful completion of pre‑employment drug screening...Work at officeImmediate startDay shift
- Dominium is looking for a Marketing Project Manager in Scottsdale to drive strategic marketing initiatives. You will manage projects from planning to execution, ensuring alignment with organizational goals. This role requires at least three years of experience in project...
- ...role emphasizes scalable processes and AI-driven workflows and requires strong communication and problem-solving. Reporting to the Growth Marketing Manager and collaborating with the CMO, you’ll implement sprint-based cycles, track KPI trends, and #J-18808-Ljbffr Medix™
- Dominium Management Services in Scottsdale, Arizona is seeking a Marketing Project Manager to lead marketing initiatives and project management processes within the department. The ideal candidate will translate marketing strategies into actionable plans while managing...
$95k - $110k
Realtor.com is seeking a Senior Account Manager in Scottsdale, Arizona, to manage key client accounts and ensure successful engagement with our products. The ideal candidate will have over 5 years of enterprise relationship management experience, exceptional communication...Remote jobWork at office- ...Job Description Job Description The Director of Customer Success, West, is responsible for managing a team of Customer Success professionals driving customer satisfaction, retention and growth within a specific geographic area in addition to owning relationships with...
$181k - $211k
Applied Labs, Inc. is seeking a Head of Client Experience to transform client interactions through AI and a human touch. This pivotal role involves setting the vision for client experiences, leading a team of approximately 10, and working closely with senior leadership....$181k - $211k
...owners can focus on their craft and their customers. With teams in Denver, San Francisco,... ...who helps build Gusto should share in its success. Offer amounts are determined by role,... ...Enablement, and Client Success, including managers and individual contributors. Lead,...Full timeWork at officeLocal area2 days per week3 days per week$181k - $211k
A leading technology firm in Scottsdale is seeking a Head of Client Experience to transform client service in an AI-native world. The role involves defining the client experience vision, ensuring high performance in the team, and driving AI-powered support solutions. Candidates...$110k - $150k
...Summary We’re looking for a strategic, results-oriented Customer Marketing Manager to join our Marketing team and lead initiatives that... ...partner closely with Sales, Product, Brand, and Customer Success to craft and execute programs that strengthen relationships...Full timeRemote workFlexible hoursGrabJobs
Scottsdale, AZ1 day ago- Kinline, located in Scottsdale, Arizona, is searching for an Accounting Manager to enhance their client accounting services. This role involves leading a team, managing outsourced accounting engagements, and ensuring exceptional client service. The ideal candidate will...
- ...restaurant operations, supervise staff, and ensure exceptional guest services. The Shift Lead will manage cash handling, maintain food safety standards, and address customer inquiries to foster a positive dining experience. We are looking for individuals with strong...Shift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Manager. Be the first to apply!
- success manager Scottsdale, AZ
- customer success manager remote Scottsdale, AZ
- technical customer success manager Scottsdale, AZ
- customer success manager Scottsdale, AZ
- customer success executive Scottsdale, AZ
- client success manager Scottsdale, AZ
- enterprise customer success manager Scottsdale, AZ
- strategic customer success manager Scottsdale, AZ
- customer project program manager Scottsdale, AZ
- work from home customer Scottsdale, AZ