Leasing Consultant

divh2Leasing Consultant/h2pThe Leasing Consultant is the first point of contact for all customers and plays an important role in reaching and maintaining established occupancy goals. The primary responsibility is to build rapport with prospects and residents, while ensuring the tour, application, move in and tenancy is consistently an excellent customer experience./ppDuties/Responsibilities:/pulliAssist manager in marketing efforts, to include outreach, preferred employer programs, networking and social media campaigns./liliGenerate interest in the community by touring the property with prospects as you answer questions about the numerous amenities, local community and beautiful grounds/liliGain familiarity with the IDM family of communities, floor plans, and availability/liliHighlight the quality of the community and the lifestyle available at our apartment homes by focusing on amenities offered, property location, and area/liliFacilitate the prospect application process by collecting appropriate information, initiating background checks, compiling files, and maintaining appropriate prospect contact/liliProvide detailed move-in information to incoming residents/liliDeliver a consistently high level of service to residents to exceed their expectations, while maintaining resident retention/liliBe attentive to detail, planning and organizing skills to perform required office activities and coordinate paperwork/liliAssist with coordination of work orders, fulfillment of resident needs, and facilitate communication to the maintenance staff and/or management as necessary/li/ulpSkills/Abilities:/pulli1-3 years relevant property management experience required/liliExcellent customer service skills with a strong attention to detail/liliBasic leasing knowledge - including Fair Housing Laws/liliTeam player, willing to go the extra mile to provide concierge level customer service/liliAble to work in a fast-paced, self-directed entrepreneurial environment/liliProficient with Microsoft Office Suite/liliMust be able to work weekends/li/ulpPhysical Requirements:/pulliProlonged periods of sitting, standing, and walking/liliMust be able to lift up to 15 pounds/li/ul/div