Customer Relations Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Salary Plus Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Serving the Edgebrook & Chicagoland Area Since 2000 | Family-Rooted, Community-Driven

Looking to build your career with a supportive, experienced State Farm Agent? Join a team where legacy and service come together. I began my journey with State Farm right out of college as an AutoClaim Handler, moved into the Agency Field Liaison role, and in 2000, proudly followed in the footsteps of my father and grandfather to become a State Farm Agent.

Our office is more than just a business—it’s a cornerstone of the Edgebrook community. As a long-time member of the Edgebrook Sauganash Chamber of Commerce, I believe deeply in giving back to the people and neighborhoods we serve.

Why Join Us?

Our licensed team is proud to help families throughout Chicago with insurance and financial services—especially those relocating to the Edgebrook and surrounding Chicagoland area. If you're passionate about helping others and want to grow in a supportive, close-knit environment, this could be the perfect fit.

ROLE DESCRIPTION:
As an Customer Relations Representative - State Farm Agent Team Member for Andrea Aslanides - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

 

  RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations. 

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer