Health Information Specialist I

Position Highlights Binghamton, NY Schedule: Monday-Friday | 8 AM-4:30 PM EST Position Overview We are seeking a Health Information Specialist to support front desk operations and Release of Information (ROI) services at a single onsite healthcare location. This is a patient-facing role that plays a critical part in ensuring timely, accurate, and compliant handling of medical record requests. This position is ideal for someone who enjoys working directly with patients, is detail-oriented, and is looking for long-term growth opportunities within a healthcare organization . Key Responsibilities Responsibilities include, but are not limited to: Serve as the front desk point of contact for patient walk-ins requesting medical records or releases Provide phone support to patients, providers, and authorized requestors Process Release of Information (ROI) requests accurately and timely Fax, scan, and manage incoming and outgoing medical record requests Burn medical images to CDs and share images electronically as required Support client relationship management through professional communication Assist with reporting and administrative duties such as data entry and email Ensure compliance with HIPAA, privacy regulations, and facility policies Training & Onboarding Datavant DHISC training Hands-on, role‑specific training during the first 30 days Qualifications & Skills Strong customer service and communication skills Comfortable working in a patient‑facing, front desk environment Detail‑oriented with the ability to manage confidential information Reliable, punctual, and professional Ability to multitask and work independently Education Requirement High School Diploma or GED required Benefits & Growth Opportunities Full‑time benefits , including: Medical, dental, and vision coverage 401(k) retirement plan Tuition reimbursement Paid Time Off , including major holidays In‑person role with opportunities for growth and advancement within the company Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $16.50—$19.69 USD To ensure the safety of patients and staff, many of our clients require post‑offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID‑19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case‑by‑case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy‑related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the “Interview Accommodation Request” category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. For more information about how we collect and use your data, please review our Privacy Policy. #J-18808-Ljbffr