Sales Manager

Overview We are a company committed to supporting families at difficult times and dedicating ourselves to celebrating the life and legacy of every loved one with professionalism, compassion, and attention to detail. The Dignity Memorial name is a symbol of trust and excellence. As the largest provider of funeral, cemetery, and cremation services in North America, we work to provide the highest quality service with respect and dignity. Responsibilities Lead, mentor, and manage a sales team to meet or exceed location sales quotas. Ensure Sales Counselors follow training manuals and company policies. Provide initial and ongoing sales instruction so all counselors meet or exceed customer needs. Act as the primary reference for Sales Counselors on aftercare, prospecting, product knowledge, sales presentations, closing skills, pricing, terms, paperwork, compliance, and customer service delivery. Develop marketing programs that complement the geography, demographics, ethnicity, or religions of the local community. Analyze competitor pricing and adjust strategies accordingly. Plan and participate in community events to generate prospects and raise location awareness. Review all pre‑need and at‑need cemetery contracts for compliance with HMIS and applicable laws. Approve discounts offered to customers. Prepare compliance reports that demonstrate adherence to financial controls. Maintain all marketing materials, training manuals, sales equipment, and supplies. Ensure sales programs, incentives, awards, and presentations are budgeted, approved, and compliant with company policies. Keep sales rooms and offices clean and orderly to provide a professional atmosphere. Ensure all counselors follow the Code of Conduct and hold proper licenses. Ensure compliance with federal, state/provincial, and local regulations. Qualifications High school diploma or equivalent; bachelor’s degree preferred. 3‑5 years of sales management experience required; sales counseling and supervisory experience preferred. Experience presenting, training, coaching, and motivating salespeople and sales forces is a plus. Valid state/province driver’s license with good driving record. Insurance license as required by state/province law and each state board. Working knowledge of Windows‑based PC environment and MS Office applications. Knowledge of Customer Relationship Management systems is a plus. Ability to maintain confidentiality. Willingness to work beyond standard business hours when necessary. Ability to set challenging yet achievable goals for employees. Compensation $89,800 to $149,500 in base salary plus earnings potential. Benefits Medical, Dental, and Vision insurance Flexible Spending Accounts (health care and dependent care) Health Savings Account with company contribution Sick leave Short‑term disability Long‑term disability Life insurance Voluntary accidental death or dismemberment insurance Dependent life insurance SCI 401(k) retirement savings plan with company match Employee assistance program Location Redding, California (Postal Code 96001) Equal Opportunity Employer SCI Shared Resources, LLC is an equal opportunity employer committed to an inclusive, barrier‑free recruitment and selection process. On request, we will provide appropriate accessibility options to all applicants with disabilities. #J-18808-Ljbffr