Digital Marketing Account Manager

“We’re a get-sh*t-done work horse agency. We’re not sitting around wasting a bunch of their (client) money and time on fluff.” - Tim Brown, CEO Does that resonate with you? This may be the place for you. What we’re looking for: First & foremost: Someone passionate about client success, digital marketing, and building long term relationships 3 years of professional experience, with 2 of those years being in a client-facing role Bachelor’s degree in marketing, business, or a related field (or equivalent experience/strong business acumen) “Executive presence” and the ability to thrive in a highly client-facing role Strong organizational skills and attention to detail Ability to manage multiple tasks and deadlines in a fast-paced environment A basic understanding of SEO, PPC, and digital marketing concepts is highly preferred A customer-focused mindset with a desire to build meaningful relationships Comfortability consistently upselling Proficiency in Google Workspace and tools such as Agency Analytics, CallRail, or Ahrefs is a bonus Agency experience and experience working with contractors is a plus Winning energy + can have fun under pressure Be passionate about our Core Values:

SCRAPPY

We’re always looking for more efficient ways to do things. We do more with less, and we turn constraints into inspiration. We love to say “Just f-ing Google it”!

EXTREME OWNERSHIP

We take more accountability + responsibility than is necessary or comfortable. We make decisions with an owner’s mindset.

FUN UNDER PRESSURE

When challenges come up, we stay positive and use them as learning experiences. What you’ll be doing: First 3 Months Meeting Preparation: Support Account Managers in prepping for client calls, including reviewing analytics dashboards, verifying KPIs, and summarizing progress Onboarding Assistance: Help facilitate the new client onboarding process, ensuring a smooth transition from sales to recurring services Reporting Support: Assist in preparing and delivering monthly SEO + PPC performance reports, ensuring all data is accurate and insights are actionable Project Coordination: Collaborate with internal teams to ensure deliverables align with client goals and timelines After Initial 3 Month Onboarding Phase Client Communication: Serve as the day‑to‑day point of contact for your assigned clients, addressing questions and concerns with professionalism Reporting: Prepare and deliver monthly SEO + PPC performance reports, ensuring all data is accurate and insights are actionable Project Coordination: Collaborate with internal teams to ensure deliverables align with client goals and timelines Retention Efforts: Build trust with clients by understanding their goals and helping identify opportunities for additional Hook services The salary range for this role is $55,000.00 - $65,000.00 annually, in addition to commission pay. The base salary will be adjusted as your commission increases. We are in the office 3 days a week and work from home on Wednesdays + Fridays, however new hires are required to work in-office 5 days a week for their first month while they integrate into the team. We have a 30‑day probationary period in place with all roles. *We are hiring urgently for this position and may adjust the hiring process timeline as we see fit for ideal fit candidates * Ready to do this? Here’s our hiring process: Click the link below and send in your resume Phone screen If it’s a good fit on both ends, we’ll send you an offer Come work with the coolest 38‑person team in the Twin Cities A culture of encouraging each other 401k Company Matching We cover a portion of health insurance premiums We contribute $ towards mental health counseling Hybrid work model with 2 days a week remote We pay for at least one course per quarter Clear goals + supportive accountability to meet them Professional Development Opportunities Unlimited Paid Time Off (after your first year) Weekly or biweekly 1:1s with your leader 90-Day check-ins with leaders Champagne pops for website launches + celebrations Hook Agency is committed to diverse hiring and building a team that represents a wide spectrum of backgrounds, perspectives, and skills. If you’ve been underestimated before or don’t have a traditional resume or background, but know you’d crush this role, please apply. #J-18808-Ljbffr Hook Agency