Quality System Technician - Level II

Job Summary:

Responsible of conducting internal audits (QMS, Mfg Process Audits, Product Audits) in an organization. Plan and lead trainings, root causea analysis and resolution of non-conformances. Also conduct other QMS related activities needed to perform QMS processes.

Key Responsibilities:

Maintain the knowledge of relevant requirements based on internal changes (process and product technologies) and external changes (ISO 9001, IATF 16949, AIAG core tools, and Customer Specific Requirements (CSR)). Able to perform audits with process based approach and risk based thinking. Gather and analyze information related to internal audit program and produce reports. Initiate, approve and monitor corrective actions associated with the audit findings. Own and maintain audit plan/schedule (for both ISO/IATF Internal Audits and Manufacturing Process Audits) document and audit records. Plan, perform and lead (if that applies) different QMS audits (QMS, Mfg process audits, product) per ISO 9001 and IATF 16949 and issue OFIs and Non-Conformances as needed. Participate in supporting, implementing, auditing and one-on-one training for AIAG Core Tools (FMEA, APQP, MSA, SPC, and PPAP). Auditors for Product Audits shall demonstrate competence in understanding product requirements (including applicable CSRs) and use of relevant measuring and test equipment to verify product conformity. Provide help to lead Root Cause Analysis (3P5Y) for assigned Corrective Actions and train stakeholders if needed. Support documentation of the key processes of the business as contained in the business Quality Manual.

Competencies:

Builds effective teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.

Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Customer focus - Building strong customer relationships and delivering customer-centric solutions.

Drives engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives.

Ensures accountability - Holding self and others accountable to meet commitments.

Persuades - Using compelling arguments to gain the support and commitment of others.

Quality Leadership (Cummins Operating System) - Demonstrates knowledge of and practices the principles of the Cummins Operating System (COS); translates the principles of COS to the principles of Total Quality Management (TQM) to assess performance against customer and business requirements; to create a right environment and Quality culture, and seeks and actions opportunities for continuous improvement with a customer centric mindset at all times.

Quality Systems Management - Utilizes the quality tools and processes to ensure the quality management system is understood, implemented, maintained, and demonstrates its ability to consistently and effectively provide products/services that meet requirements.

Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

Education, Licenses, Certifications:

Associate degree or equivalent business experience. IATF 16949 + ISO 9001 Internal Auditor Trained. Six Sigma Green Belt trained and willing to work towards certification. AIAG core tools (APQP, PPAP, SPC, FMEA, and MSA) trained

This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

Demostrated ability to perform process based and risk based audits. Initiated, approved and monitored corrective actions associated with audit findings. Planned, performed and led different QMS audits based upon IATF 16949 and ISO 9001. Performed training on AIAG core tools (APQP, PPAP, MSA, SPC and FMEA).

Key Responsibilities

• Plan, perform, and lead Quality Management System (QMS) audits in accordance with IATF 16949 and ISO 9001 standards.
• Utilize and maintain QMS tools and systems to support quality compliance and continuous improvement initiatives.
• Deliver training and provide guidance on AIAG Core Tools, including APQP, PPAP, MSA, SPC, and FMEA.
• Support CQMS administration activities and conduct user/admin training as needed.
• Initiate, track, and monitor corrective actions associated with audit findings to ensure timely resolution and compliance.
• Conduct process-based and risk-based audits to identify gaps, drive improvements, and maintain certification requirements.

Preferred Qualifications

• ISO 9001 certification preferred.
• Six Sigma certification preferred.
• Experience leading internal and external audits within a manufacturing or automotive environment.
• Strong understanding of IATF 16949 requirements and quality system methodologies.

Job Quality

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Shop

ReqID 2429693

Relocation Package Yes

100% On-Site Yes

Due to the operational nature and specific job duties of this role, work is required to be completed 100% in person/On-site.

Cummins and E-Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit to know your rights on workplace discrimination.