Driver Helper

Driver Helper | Traveling Client Services & Logistics

Diamond Assets | Seasonal with Potential for Full-Time Employment | Nationwide Travel

See the Country. Work with Great Customers. Be Part of Something Bigger.

It's not enough to have the right technology today, you must have a plan for tomorrow, too. At Diamond Assets we service schools, businesses, and governments by creating sustainable technology plans that ensure equitable access to technology for their current fleet but also well into the future. In addition, we take pride in delivering the highest-quality refurbished Apple products at an affordable price. Through our lifecycle through upcycle approach, we strive to meet our mission of providing equitable and affordable access to technology.

We're looking for a dependable, organized, and customer-focused Driver Helper to join our team! This is a unique opportunity for someone who enjoys traveling to new places, working directly with customers, and supporting projects from start to finish.

You'll play an important supporting role on our traveling project team, assisting with onsite projects, handling equipment, logistics, communicating with customers, and helping ensure every project is completed safely, efficiently, and professionally.

If you enjoy variety in your workday, don't mind traveling, and take pride in delivering an exceptional customer experience, we'd love to meet you!

What You'll Do

Travel & Client Project Coordination

• Travel nationwide to support customer projects, equipment pickups, and onsite services.
• Serve as a point of contact for customers during onsite projects, providing professional communication and exceptional customer service.
• Assist with project documentation, including pick lists, shipping labels, and other required paperwork.
• Answer customer questions and help resolve issues throughout the project.
• Represent Diamond Assets professionally at every customer interaction.

Transportation & Equipment Logistics

• Assist Non-CDL Drivers with loading, unloading, and handling equipment at customer locations and Diamond Assets facilities.
• Use pallet jacks and lift-gate equipment to safely move palletized products.
• Assist with securing equipment for transportation, including palletizing, shrink wrapping, and preparing shipments.
• Ensure all equipment is properly accounted for and handled with care.
• Maintain a safe, organized, and professional equipment-handling process.

Problem-Solving & Teamwork

• Work alongside and provide support to assigned Non-CDL Drivers throughout customer projects and equipment pickups.
• Communicate project updates, challenges, and potential issues to the Driver and Project Manager.
• Help identify and communicate problems quickly while keeping customer satisfaction a priority.
• Jump in wherever needed to support the success of the team.

What We're Looking For

We're looking for someone who is reliable, adaptable, and customer-focused.

Qualifications & Requirements

• Valid driver's license
• Successful completion of a company background check.
• Willingness and ability to travel approximately 75% of the time.
• Flexibility to accommodate customer pickup schedules and project travel.
• Ability to travel nationwide, including occasional air travel.
• Availability for overnight hotel stays as required by project schedules.

Skills That Will Help You Succeed

• Excellent customer service and interpersonal skills.
• Strong verbal and written communication skills.
• Exceptional organizational and time management abilities.
• Ability to manage multiple project details while meeting deadlines.
• Strong attention to detail.
• Self-motivated and comfortable working independently with minimal supervision.
• Flexible, adaptable, and willing to take on new challenges.
• Experience with ERP systems or inventory management software is a plus.

Physical Requirements

• Ability to repeatedly lift and move up to 50 pounds.
• Ability to stand, walk, bend, and move for extended periods.
• Ability to safely operate pallet jacks and lift-gate equipment.
• Ability to load, unload, and secure equipment for transportation.

Why Join Diamond Assets?

At Diamond Assets, we believe great people make great things happen. Our team works together to provide sustainable technology solutions that make a difference for our customers and communities.

When you join our team, you'll enjoy:

• Variety in Your Workday: No two projects or customer locations are exactly alike.
• Travel Opportunities: Visit customer locations across the country and experience new places.
• Meaningful Work: Help extend the life of technology and support a more sustainable future.
• Team Environment: Work alongside a collaborative team that values teamwork, integrity, service, flexibility, and innovation.
• Growth Opportunities: Continue developing your project coordination, logistics, and customer service skills.

Position Details

• Position: Driver Helper | Traveling Client Services & Logistics
• Employment Type: Seasonal with Potential for Full-Time Employment
• Travel: Approximately 75% (required)
• Work Location: In-person, based in Milton, WI
• Travel Requirements: Nationwide travel, including overnight stays and occasional flights.

Ready to Hit the Road?

If you're someone who enjoys traveling, meeting new people, solving problems, and making sure the job gets done right, this could be the perfect opportunity. Join Diamond Assets and help us deliver more than technology - deliver an exceptional customer experience!