Operational Project Manager

Operational Project Manager

Harrisburg, PA

Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions. Itero Group's dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. We hire people who are passionate about being catalysts for change - in our company, for our clients, throughout our career- and we empower people to express their ideas, create better practices, innovate better products, and become better professionals. We have been named a Great Place to Work for six years, and offer a competitive salary and benefits package.

Position Overview

We are seeking a mid-level Operational Project Manager to support a fast-paced Transformation Management Office (TMO) within a growing healthcare environment. This individual will play a key role in driving operational and strategic initiatives across a broad range of business functions, including facilities, HR, security, IT, pharmacy, quality, academic services, and regulatory coordination.

This role is ideal for someone who enjoys owning projects from implementation through execution, thrives in operational environments, and can independently drive initiatives with limited oversight. Healthcare provider experience is strongly preferred, particularly within hospital, clinic, or healthcare system operations.

Key Responsibilities

• Manage and execute 1–5 concurrent operational projects based on business priorities, capacity, and organizational needs
• Support hospital, clinic, and healthcare operational startup initiatives, including coordination across multiple business functions
• Drive process improvement and implementation efforts across operational and administrative departments
• Coordinate logistics and project activities related to mergers, acquisitions, joint ventures, and healthcare system integrations
• Partner with cross-functional teams including HR, Facilities, Security, IT, Pharmacy, Quality, Research, and Department of Health stakeholders
• Facilitate project tracking, status reporting, documentation, meeting coordination, and follow-up actions
• Support portfolio-based project intake and prioritization within the Transformation Management Office
• Develop and maintain project plans, timelines, trackers, presentations, and executive updates
• Utilize collaboration and productivity tools including Microsoft Teams, Excel, PowerPoint, SharePoint, and Microsoft Copilot
• Assist with meeting facilitation, documentation, transcription review, and administrative project coordination activities

Qualifications

• 2–3 years of project management or operational coordination experience
• Healthcare provider or hospital system experience preferred
• Experience supporting operational, transformation, or process improvement initiatives
• Strong organizational and communication skills with the ability to manage multiple priorities simultaneously
• Comfortable working independently and executing against defined implementation goals
• Proficient in Microsoft Office Suite, particularly Excel, PowerPoint, Teams, and SharePoint
• Experience with project tracking tools and documentation management
• PMP certification is not required

Preferred Experience

• Exposure to healthcare operations, clinic or hospital openings, or healthcare system integrations
• Experience working within a Transformation Management Office (TMO), PMO, or operational excellence environment
• Familiarity with process improvement methodologies and operational workflow optimization
• Experience supporting executive stakeholders and cross-functional operational teams

Work Environment

• Full-time remote position
• Candidates must reside within approximately 2 hours of the organization to accommodate occasional onsite meetings or project needs
• Collaborative, team-oriented environment supporting a portfolio of operational transformation initiatives

If you are looking for a role where you will lead with integrity, create and innovate, inspire excellence, be a respected member of the team, drive results, and have fun, we look forward to connecting with you!

At Itero Group, we're proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:

• Health & Wellness : Medical (BC-BS), dental, and vision plans to suit your needs.
• Paid Time Off : Generous PTO, paid holidays, and increasing PTO based on years of service.
• Retirement Savings : 401(k) plan with company match and auto-enrollment.
• Company-Paid Coverage : Short-term and long-term disability, life insurance, and AD&D insurance.
• Additional Options : Voluntary benefits including pet insurance and student loan assistance up to $1,000 annually.
• Perks : FSAs, HSAs, wellness programs, and more to enhance your work-life balance.

Join us and enjoy a benefits package designed with you in mind!

Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, veteran status or political affiliation.