Japanese Bilingual Import Export Operation Manager Freight Forwarding

Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

Import Export Operation Manager - Japanese Bilingual - minimum 7 years of Experience in Freight Forwarding

We are seeking an Operations Specialist / Coordinator to support day-to-day freight forwarding operations during the U.S. launch phase. This role will work closely with the U.S. Director and collaborate with Japan headquarters and the Thailand team.

Key Responsibilities

Handle day-to-day freight forwarding operations (Ocean / Air / Import / Export)

Coordinate shipments, documentation, and delivery schedules

Communicate with customers, vendors, carriers, and overseas offices

Monitor shipment status and resolve operational issues as they arise

Support operational process setup during the U.S. branch launch phase

Assist with internal coordination and reporting as needed

Required Qualifications

Experience in freight forwarding or logistics operations (flexible depending on skill set)

Basic to solid knowledge of Ocean and/or Air Import & Export operations

Business-level English communication skills (required)

Legal authorization to work in the U.S.

Ability to work on-site in the Los Angeles area

Preferred Qualifications

Minimum 7 years of logistics or freight forwarding experience

Experience handling both import and export operations

Japanese language skills or familiarity with Japanese business culture

Experience working with overseas offices or international clients

Ideal Candidate Profile

We are looking for someone who:

Is detail-oriented and reliable in daily operations

Communicates clearly and proactively

Is comfortable asking questions and seeking clarification

Takes responsibility and follows through on tasks

Enjoys working in a collaborative, team-oriented environment

Can adapt to change in a growing, launch-phase organization

Compensation & Benefits (Indicative)

Salary: $75K-$90K (DOE)

Standard business hours: Monday–Friday, 9:00 AM–6:00 PM

Potential flexibility in work style as the organization grows

Benefits to be discussed (health insurance, PTO, etc.)

Please contact Satomi Honda for this position! View phone number on click.appcast.io View email address on click.appcast.io