Medical Assistant

Job Description

Job Description

Medical Assistant

South San Francisco, CA

KSHR Advisory is partnering with Human Longevity, Inc. (HLI) to recruit a Medical Assistant to join HLI's clinical team in South San Francisco, California.

HLI is redefining the future of healthcare by combining genomics, advanced diagnostics, artificial intelligence, and data-driven insights to deliver highly personalized, preventive healthcare. This is an opportunity to join an innovative clinical environment focused on helping individuals better understand and manage their health.

The Opportunity

As a Medical Assistant, you will play an important role in delivering an exceptional client experience while supporting HLI's clinical team. The position combines hands-on clinical support, client coordination, phlebotomy, and administrative responsibilities.

The ideal candidate is highly organized, service-oriented, comfortable working in a fast-paced clinical environment, and committed to providing a high level of care and discretion.

What You'll Do

• Client Interaction & Coordination: Serve as a welcoming point of contact for HLI clients, route calls promptly and efficiently, manage scheduling, and coordinate appointment follow-ups.
• Support the Medical Team: Coordinate results reviews and post-visit planning with the clinical team to help ensure clients receive timely information and personalized care.
• Own the Client Experience: Guide clients throughout their HLI clinical visit and coordinate the final wrap-up process, helping ensure they understand their next steps.
• Clinical Support: Support clinical activities, including phlebotomy and the tracking and handling of diagnostic kits and specimens.
• Confidentiality & Trust: Protect client privacy and maintain medical and personal information with the highest level of discretion and in accordance with HIPAA requirements.
• Administrative Excellence: Maintain accurate electronic and paper records and support efficient day-to-day clinical office operations.
• Flexible Support: Provide after-hours or weekend assistance when needed to support HLI clients and clinical operations.

What We're Looking For

• High school diploma or equivalent
• Certified Medical Assistant
• Phlebotomy Certification (CPT)
• Knowledge of HIPAA compliance requirements
• Experience with Electronic Health Record (EHR) systems, such as Veradigm
• Excellent verbal and written communication skills
• Demonstrated ability to maintain confidentiality and discretion in a healthcare environment
• Strong attention to detail and organizational skills
• Ability to effectively manage multiple priorities
• Collaborative and team-oriented approach to problem-solving and client service

Preferred Qualifications

• Bachelor's degree
• 3+ years of phlebotomy experience
• Strong customer-service orientation with the ability to anticipate client needs
• Ability to work independently with minimal supervision
• Proficiency with Microsoft Office
• Familiarity with Salesforce, WebEx, DocuSign, and Macintosh systems

Why Join HLI?

At HLI, you'll have the opportunity to work at the intersection of clinical care, genomics, advanced diagnostics, and technology.

You'll join a team focused on transforming how healthcare is delivered, with access to innovative tools and an environment that encourages collaboration, continuous learning, and professional growth.

Working Conditions

• Collaborative clinical and office environment
• Potential to work across multiple locations
• Flexibility for occasional after-hours or weekend support
• Ability to sit, stand, bend, and kneel for extended periods and lift up to 25 pounds

About Human Longevity, Inc.

Human Longevity, Inc. is focused on advancing personalized and preventive healthcare through the integration of genomics, advanced diagnostics, data, and technology. Its clinical programs are designed to provide individuals with deeper insights into their health and support longer, healthier lives.

Human Longevity, Inc. is an Equal Opportunity Employer.

About KSHR Advisory

KSHR Advisory is supporting Human Longevity, Inc. with this search. KSHR partners with growing organizations to provide recruiting and strategic HR support, connecting employers with talented professionals who can help their organizations grow and succeed.

Employment for this position will be directly with Human Longevity, Inc. KSHR Advisory is serving as the recruiting partner for this search.