Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Signing bonus

*Open to hiring this role as Full-Time OR Part-Time*

ABOUT OUR AGENCY:
I’ve been a State Farm Agent since 2018, after spending 15 years learning the business firsthand as a team member in my mom’s agency. Today, I lead a passionate and experienced team of seven with over 40 years of combined industry knowledge. Our mission is simple: to deliver the most remarkable service in town.

We offer an exceptional package of benefits including paid time off and holidays, paid licensing and training, 401K with 5% match, monthly and quarterly bonuses, a health insurance stipend, and unlimited commission.

With a Psychology degree from the University of Michigan, I’ve built a workplace culture where relationships come first. Our team is known for treating customers like family, creating a welcoming space where people feel comfortable and cared for.

If you're someone who loves to learn, enjoys helping others, and wants a meaningful career with room to grow, we'd love to hear from you.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Jasmine Ross - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.