Manager, Surgical Services

Manager, Surgical Services
About City of Hope,
City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope's uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.

The Manager of Surgical Services provides leadership and operational oversight for Surgical Services, including the OR, Sterile Processing, PACU/SDS, Inpatient, and GI departments. Responsible for 24/7 departmental operations, staff development, clinical outcomes, regulatory compliance, and resource management. Partners with physicians, leadership, and interdisciplinary teams to ensure high-quality patient care, support clinical excellence, and foster a culture centered on patient and family care.

The successful candidate:

• Coordinates day-to-day management of PACU, GI, and OR schedules and patient care activities.
• Coordinates staff scheduling, call coverage, vacation schedules, and oversees time and attendance documentation and approvals.
• Leads staff education and development by overseeing in-services, educational programs, competency validation, cross-training, and onboarding activities for Surgical Services staff.
• Analyzes departmental resource needs and participates in the selection and procurement of equipment, instruments, and outside resources to support surgical and GI procedures.
• Collaborates with medical staff, the Surgical Director, peers, and team members to resolve conflicts and foster positive interdisciplinary relationships.
• Leads quality and performance improvement initiatives through unit-based and hospital-wide councils, interdepartmental collaboration, and the development of best practice standards across the enterprise.
• Recommends personnel actions to the Director, including hiring, performance management, disciplinary actions, training and development, terminations, and credential verification (licensure/certification).
• Performs other duties as assigned.

Qualifications

Your qualifications should include:

• Bachelor of Science in Nursing (BSN) required; Master's degree in Nursing preferred
• Current Georgia Registered Nurse (RN) license required
• Current CPR and ACLS certifications required
• National specialty certification required
• Previous nursing leadership/management experience preferred
• Minimum of 5 years of experience in OR, PACU, and Same Day Surgery (SDS)
• Experience with Sterile Processing and Surgical Services operations
• Strong verbal and written communication skills
• Demonstrated ability to lead teams, manage resources, and support high-quality patient care outcomes

City of Hope is an equal opportunity employer.

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

This position is eligible for an annual incentive bonus.