Area Operations Manager

Job Description

Job Description

Salary: $75,000 Annual OTE (on target earnings)Employment Type: Full-Time, W2 | Bi-Weekly PayAbout Us: Community Concierge Services (CCS) is a nationwide provider of doorstep waste and recycling collection for apartment communities. Each night, our dedicated team of over 700 employees services more than 160,000 apartment units across the country. As a rapidly growing company, we offer our team members opportunities for advancement, increased responsibilities, and additional shifts based on performance and reliability.The Opportunity: In this role you will oversee all operations for doorstep trash collection in your market from end to end. You will be responsible for new community rollouts, building and supporting your team, visiting clients and working in the field. This role requires a mixture of both white collar and blue collar work. You must be willing to rollup your sleeves and lead from the front on a daily basis!What You'll Do:Lead operations across multiple residential properties, ensuring flawless nightly executionHire and train porters to CCS standardsConduct employee audits and on-site quality checksBuild and maintain strong relationships with property managers and clientsHandle scheduling and ensure coverage-no missed pickups!Manage employee logistics, including safety gear, reporting apps, and ADP payroll formsRespond to on-site operational issues such as equipment failures or staffing gapsMaintain nightly reporting, payroll, employee documentation, and complianceAssist in community onboarding, including resident orientations and equipment distributionWant to stand out?Candidates who submit a 1–2 minute video introduction about themselves will be prioritized in the review process.Please email your video to View email address on ziprecruiter.com Workload & Schedule:Night and weekend availability required; routes run 7 days a week. Our peak working hours are 7pm-2am daily. Mix of field work and administrative tasks, with flexible daytime hours based on needs Travel to neighboring markets may be required to support operations. You will oversee all of our Atlanta market. This includes Atlanta Metro and parts of Alabama. You will also be required to provide support in Chattanooga TN when needed.Who You Are:A hands-on leader who's not afraid to work late nights or fill in on a route if neededA natural problem solver and communicator-proactive, honest, and solution-focusedComfortable managing people, systems, and processes in a fast-paced, high-accountability environmentFlexible and responsive-able to pivot when staffing gaps or service issues ariseA team builder who leads by example and wants to grow with the companyCompensation & Benefits:Base Salary: $70,000/year (bi-weekly pay)Annual Bonus: $5,000 (paid quarterly)(performance based)Company Vehicle for all work-related use (maintenance and gas covered)Health Insurance for you and your family (sponsored plan)401(k) with Matching: 4% match on first 5% after 12 monthsGrowth Opportunity: Help build and lead new districts as we expandRequirements: Clean driving record with at least 5 years of experience to be eligible for a company vehicleAbility to utilize basic Microsoft suite software competently (word, excel, powerpoint) Ability to work outside for extended periods of time while being on your feet for miles at a time without assistance A great work ethic - completing both blue collar and white collar tasks daily