Strategic ACO Contract Manager

Job Description

Job Description

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.   

We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.

Develop and maintain provider networks yielding a competitive, geographic, stable network that achieves objectives for unit cost performance and trend management. Produces an affordable and predictable network for customers and business partners. Evaluates and negotiates contracts in compliance with company contract templates, reimbursement structure standards, and other key process controls. Establishes and maintains strong business relationships with Hospital, Physician, Pharmacy, or Ancillary providers, and ensures the network composition includes an appropriate distribution of provider specialties. Performs other duties as assigned.

Key Accountabilities

• Contract Lifecycle and Management
• Negotiate and draft contracts: Negotiate terms with providers, ensuring they align with Medica's financial goals and standard template agreements.
• Manage contract renewals and amendments: Track critical dates, manage the renewal process, and handle amendments as needed.
• Maintain contracts: Keep contractual language and fee schedules up-to-date with current medical policy changes and reimbursement structures.
• Oversee the entire contract lifecycle: Manage all stages, from initiation and negotiation through execution, monitoring, and closure.  
• Provider Relationships and Network Management
• Build and maintain relationships: Develop and nurture strong relationships with providers, including high-level representatives of key contracting entities.
• Resolve issues: Manage provider relations, address issues, and lead dispute resolution processes.
• Conduct performance assessments: Regularly evaluate the performance of assigned networks and providers to identify areas for improvement.
• Support network growth: Participate in activities related to network adequacy, provider recruitment, and marketing for providers.  

Required Qualifications

• Bachelor's degree or equivalent experience in related field
• 8 years of related work experience beyond degree

Skills and Abilities

• Experience negotiating contracts with various methodologies i.e. Value-Based and ACO arrangements
• Experience building relationships and establishing trust at all levels
• Health plan operations and/or provider operations experience 
• Excellent communication (written, verbal and presentation) skills
• Proven track record of cultivating and maintaining effective, collaborative external relationships where the parties trust information that’s conveyed
• A proven track record as a successful contract negotiator for health care services, provider or health plan
• Flexibility and creativity in developing effective contracting terms
• Knowledge of provider contracting components and strategies such as but not limited to risk-based contracting, financial models, operational impact and data analytics
• Demonstrated understanding of complex financial arrangements and quality programs across health care products
• Strong financial, analytical and problem-solving skills, and understanding of legal documents
• Strategic-thinking skills with the ability to conceptualize a wide range of scenarios and the ability to analyze each scenario to come up with the most viable option

This position is a Remote role. To be eligible for consideration, candidates must have a primary home address located within any state where Medica is registered as an employer - AR, AZ, FL, GA, IA, IL, KS, KY, MI, MN, MO, ND, NE, OK, SD, TN, TX, VA, WI.

The full salary grade for this position is $100,300 - $172,000. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $100,300 - $150,465. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data.  In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.  

The compensation and benefits information is provided as of the date of this posting. Medica’s compensation and benefits are subject to change at any time, with or without notice, subject to applicable law. 

Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States. 

We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.