Part-Time Embroidery Machine Operator (Suture Specialist)

Part‑Time Embroidery Machine Operator (Suture Specialist) FIGS is seeking a skilled Part‑Time Suture Specialist (Embroidery Machine Operator) to manage the embroidery operations at our Century City Community Hub. This role involves handling in‑Hub embroidery orders, maintaining and cleaning machines, and ensuring the quality of finished garments. The ideal candidate can work independently, manage multiple projects within deadlines, and possess a solid understanding of various embroidery machines. This position reports directly to the Store General Manager. Responsibilities: Embroidery Operations Read, interpret, and complete embroidery orders accurately. Set up embroidery machines (design loading, thread selection, hooping, trimming, packaging). Track and communicate order status with the retail team. Inspect merchandise against order specs; perform adjustments or repairs as needed. Steam and prepare garments for customers. Workflow & Quality Oversee embroidery workflow by prioritizing and assigning jobs to ensure orders are completed accurately and on time. Establish and monitor embroidery quality standards, ensuring consistency across all products and catching issues before they reach customers. Train, mentor, and evaluate embroidery team members on machine operations, safety, and customer service. Ensure compliance with all safety protocols related to machine operation and embroidery production. Partner with store leadership and HQ teams (VM, product, supply chain) to share embroidery trends, machine performance, and customer feedback. Maintenance & Organization Perform minor machine repairs, cleaning, and oiling to ensure optimal operation. Coordinate preventative maintenance and third‑party servicing as needed. Keep the work area clean and organized. Manage embroidery supplies, storage, and assist with inventory checks. Team & Store Support Assist store leadership with non‑embroidery tasks, including sales, operations, and café support. Qualifications: Flexible schedule, with availability to work weekends. Strong organizational and time‑management skills; ability to manage multiple embroidery orders simultaneously. Experience operating and troubleshooting embroidery machines (Barudan experience a plus). Experience with single‑head embroidery machines. Technical proficiency in embroidery software (Wilcom, Pulse, or equivalent). Proficiency with computer software for editing designs. Familiarity with preventative maintenance programs and ability to coordinate third‑party servicing. Strong problem‑solving skills; able to troubleshoot both machine and workflow issues under tight deadlines. Bilingual skills are beneficial but not required. All employees are expected to be available to work “Black Friday” (the day after U.S. Thanksgiving) until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise. Other must‑haves: Proven work ethic and integrity. Ability to respond to short‑term deadlines. Detail and quality oriented. Desire to excel and grow with FIGS. 100 % awesome, like our scrubs. Compensation and Benefits Base salary range: $18/hr to $20/hr, determined by skills, qualifications, and experience. FIGS considers all Qualified Applicants—including those with criminal histories—for employment in accordance with applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative, the Los Angeles County Fair Chance Ordinance, and the California Fair Chance Act. #J-18808-Ljbffr FIGS