Operations Maintenance Technician
The Pond Guy
Operations Maintenance TechnicianDo you enjoy figuring out why equipment isn't working and taking pride in getting it running again? Are you a hands-on problem solver who thrives on troubleshooting mechanical issues, preventing breakdowns, and keeping operations moving? Do you enjoy taking ownership of your work, balancing unexpected repairs with planned maintenance, and coordinating solutions to minimize downtime? Do you get satisfaction from knowing your skills, initiative, and follow-through make a direct impact on the success of daily operations?If this sounds like you, then we need you as our Operations Maintenance Technician! See the details of the position below.The Operations Maintenance Technician provides hands-on maintenance and technical support for equipment and processes across Operations, including Production and Distribution. This role is responsible for troubleshooting, diagnosing, repairing, and maintaining equipment to support safe, reliable, and efficient operations.The technician serves as a primary maintenance resource, independently addressing equipment issues, planning and completing preventive maintenance, coordinating repairs, and working with outside service providers when specialized expertise is needed. Maintenance priorities are determined by safety, equipment needs, and overall operational impact across multiple facilities.The ideal candidate is a mechanically skilled, hands-on problem-solver who can work independently, manage competing priorities, take initiative, and communicate effectively to keep equipment and operations running smoothly.Key ResponsibilitiesTroubleshoot, diagnose, and repair mechanical, hydraulic, pneumatic, and basic electrical issues on Production and Distribution Center equipmentPlan, prioritize, coordinate and complete preventive maintenance and unexpected equipment repairs, working with Production and Distribution teams to manage timelines, equipment availability, and minimize operational downtimeTake ownership of equipment repairs from initial diagnosis through completion, testing equipment to ensure proper operation before returning it to serviceMaintain, repair, and adjust Production and Distribution equipment, including mechanical presses, filling and packaging machinery, conveyors, and mechanical components such as motors, drives, belts, chains, and bearingsAssist with equipment installation, relocation, setup, adjustments, and modifications to support daily operations and equipment improvementsCoordinate outside equipment repairs and service visits, working with manufacturers and service providers to troubleshoot issues, schedule repairs, obtain replacement parts, and ensure work is completed properlyMaintain accurate maintenance records, identify and monitor critical spare parts and supplies, and communicate repair status, anticipated timelines, and equipment availability to Operations leadershipFollow established equipment safety procedures and safe maintenance practices while maintaining a clean, organized, and safe work environmentDon’t know about ponds? That’s ok! You’ll be trained to be proficient in your role. We utilize an interactive combination of hands-on and visual training to ensure everyone has a full understanding of The Pond Guy’s proactive approach to pond management.Job RequirementsTo be successful in this role, you need to have a certain amount of knowledge and skills:10+ years of hands-on experience maintaining, troubleshooting, and repairing industrial, manufacturing, or production equipmentStrong mechanical aptitude with the ability to independently diagnose equipment problems, identify root causes, and perform repairs with minimal supervisionWorking knowledge of mechanical, hydraulic, and pneumatic systems, along with basic electrical troubleshooting skillsExperience planning and performing preventive maintenance, identifying potential equipment failures, and implementing corrective actions to minimize downtimeDemonstrated ability to independently plan, prioritize, and coordinate preventive maintenance and unexpected repairs, managing timelines and equipment availability across multiple operational areasResourceful and self-motivated with the ability to independently assess equipment issues, develop practical solutions, and take initiative to keep operations running efficientlyExperience working with equipment manufacturers, vendors, or outside service providers to troubleshoot issues, coordinate repairs, and ensure work is completedAbility to read equipment manuals and technical drawings, use maintenance and diagnostic tools, maintain accurate service records, and follow safe maintenance practicesAbility to quickly learn unfamiliar equipment, understand technical procedures, and apply new knowledge to troubleshooting and repairsBecause this position involves a variety of tasks, the physical requirements for both in-office and in-the-field environments are necessary. This position requires manual dexterity for typing, sitting at a desk, and looking at a computer screen for long periods. This position also requires the ability to swim, perform repetitive motions for extended periods; demonstrate manual dexterity when working with small components; frequently bend, stoop, and stand for long durations; lift, lower, and carry packages typically weighing 25–50 lbs; and handle packages up to 150 lbs with assistance. In the field, expect adverse weather conditions including heat, cold, rain, etc. for portions of the position that may be completed in these circumstances.We need an Operations Maintenance Technician who brings a positive attitude, takes initiative, and approaches challenges with a solution-focused mindset. Someone who is resourceful, enjoys solving problems, and takes pride in getting the job done right.AvailabilityYou must be available to work an 8-hour shift from 7:00 AM to 3:30 PM, Monday through Friday. Occasional evening, Friday, or weekend work may be required for maintenance projects that must be completed outside normal business hours.CompensationThis is a full-time hourly position with benefits. Benefits include:Comprehensive Medical Benefits with multiple plan optionsDental InsuranceVision InsuranceShort-term Disability InsuranceLong-term Disability InsuranceAccident InsuranceCritical Illness InsuranceLife InsurancePaid Time OffHoliday pay effective immediately (8 holidays recognized)401k with employer 4% match and revenue sharingEmployee referral programAdditional Training Programs: Career Development and Department ShadowsCompany OverviewTPG, Inc. is a growing company with over 160 employees. We are a manufacturing company for pond, lake and water garden supplies with customers in all 50 states servicing both wholesale and end-users. We have customers with large ponds used for swimming, fishing and ice skating and customers with decorative water gardens containing Koi, waterfalls, and plants. Our mission is to help the world enjoy ponds by being passionate, knowledgeable and providing innovative solutions.TPG, Inc. is not just a team, we’re a tribe. A tribe is more like a family and is ongoing. We have fun, pursue our goals, and help each other grow. Becoming part of TPG, Inc. means more than getting a job it’s a career move. We will give you the support you need to grow with us.Company DivisionsTPG, Inc. encompasses a family of businesses to support customers in all pond aspects.Airmax, Inc. – business-to-business and manufacturing.The Pond Guy, Inc. – direct-to-consumer.The Pond Guy, Inc. – local services division.How To Apply For PositionStep 1: Submit Resume.Step 2: If selected for further review, you will receive a request to take a ten-minute survey. Please complete the survey within three days of receipt.Step 3: If selected for further review, you will be contacted for an interview.The Pond Guy, Inc. prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully pass a drug/toxins test and background check.Candidates must be authorized to work in the United States. This position is not eligible for visa sponsorship.
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