Tool Repair Coordinator

Tool Repair Coordinator

Advantage Contractor Supply, a division of Scott Electric, has a current opening at our Crafton PA location for a Tool Repair Coordinator M-F 6:30 am-3:30 pm. In this position, you will work with our tool repair technicians, manufacturers, and customers to ensure tools are repaired correctly.

Responsibilities:

• Act as a liaison between our customers, tool repair technicians, and manufacturers
• Answer customer calls regarding tool repairs
• Coordinate the process of returns for various tools and manufacturers
• Receive in tools brought in for repair
• Packages and sends tools to the manufacturers for repairs
• Contact customers with cost estimates to get approval for repair
• Purchases the parts needed both for repairs and stock
• Provide back up to the tool counter sales staff as needed
• Perform additional duties as needed

Requirements:

• General knowledge of tool products
• Strong computer skills
• Must have good communication skills

Must pass background check and drug screen.

Scott Electric offers a comprehensive benefits package, including:

• 401(k)
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• Referral program
• Employee assistance program
• Employee discount
• Flexible spending account
• Tuition reimbursement
• Paid holidays
• Employee Stock Ownership Plan (ESOP)

Salary: Compensation will be commensurate with experience and qualifications.

Job Type: Full-time

Schedule:

• 8-hour shift
• Monday to Friday

Work Location: In person